Audi North Miami

Ed Caceres was excellent, explaining me all the process and not pushing but convincing in a friendly way the extra service that I needed. Everything on the store was great too. and not pushing but convincing in a friendly way the extra service that I needed. Everything on the store was great too. More

I called last week and set an appointment for the 5k service on my wife's A5 Cab. Apparently some computer upgrades were needed so I was advised it would be longer than the usual 5K service. As a free service on my wife's A5 Cab. Apparently some computer upgrades were needed so I was advised it would be longer than the usual 5K service. As a free loaner is not available for this service, I chose to wait in the showroom instead of being driven somewhere by the Dealer and spoke to my service advisor, Alain Lorenzo, who was courteous and professional. The car was fully serviced, cleaned and delivered on time as promised. This is my 6th Audi from Prestige which speaks for itself of my complete satisfaction of Prestige dealership , management , sales and service. More

The service dept. at Prestige Audi has always provided us with efficient, polite and friendly service. The staff is very knowledgeable and strives to provide the best experience to the customer. with efficient, polite and friendly service. The staff is very knowledgeable and strives to provide the best experience to the customer. More

Margarita and Tyler made tyne purchase easy, fast and pleasurable. She was very knowledgeable about the car and made it a seamless transaction.Thank you. pleasurable. She was very knowledgeable about the car and made it a seamless transaction.Thank you. More

Excellent customer service was provided at this dealership and would recommend to all my friends and family. Telson was a pleasure to deal with servicing my car! dealership and would recommend to all my friends and family. Telson was a pleasure to deal with servicing my car! More

My service experience was amazing. I dropped my car off and it was ready the next day. The entire staff upon my arrival and time at this dealership were excellent. The entire staff is extremely friendly. and it was ready the next day. The entire staff upon my arrival and time at this dealership were excellent. The entire staff is extremely friendly. My service rep, Diana Giraldo, was efficient, courteous, and very knowledgable. She kept me abreast of the details of my service and what was being serviced. I will recommend this dealership to all my friends. More

My service advisor was attentive and very nice. I wasn't able to pick up the car when it was ready the same day. He called me the following day to see when I was coming in because he was going to st wasn't able to pick up the car when it was ready the same day. He called me the following day to see when I was coming in because he was going to step out for an hour and wanted to make sure he would be there when I came in. He explained everything that was done on the car and even drove it to me. More

VERY GOOD SERVICE. ALAIN LORENZO WAS VERY HELPFUL AND KIND. THE SERVICES WAS PERFORMED VERY FAST AND ALAIN GAVE ALL THE EXPLAINATION OF THE SERVICES PERFORMED. KIND. THE SERVICES WAS PERFORMED VERY FAST AND ALAIN GAVE ALL THE EXPLAINATION OF THE SERVICES PERFORMED. More

This dealership has wonderful customer service and employees. My service advisor, Luis Pagani, is knowledgeable and easily accessible. The car has has a great deal of work on it and the service depart employees. My service advisor, Luis Pagani, is knowledgeable and easily accessible. The car has has a great deal of work on it and the service department has accommodated me each and every time. More

I started having a problem with my car that was showing some messages requesting immediate service. I took the car to the dealer, left it there, received a loaner to use while I was without my car. Switche some messages requesting immediate service. I took the car to the dealer, left it there, received a loaner to use while I was without my car. Switched back the next day because I had to travel driving my car that same night. It was very important I could count and be assured that the problem with the car was resolved and I drove without any problems. More