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Audi North Miami

North Miami, FL

4.7
2,854 Reviews

1995 NE 142nd St

North Miami, FL

33181

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2,854 Reviews of Audi North Miami

April 06, 2024

Our salesman, Alex was great! Very efficient! Quick and easy transaction! Would recommend to others! More

by Moniqueetienne19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Samir
Apr 09, 2024 -

Audi North Miami responded

It's fantastic to hear that you had a great experience and that Alex provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 05, 2024

Standard answer "I don't know" from Customer Service! !! I went there for 10 years, they have all the info on my Audi, yet Edmundo refused to give me cost of replacing the bulb. Said i had to make a trip More

by oypy11
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Edmundo
Apr 06, 2024 -

Audi North Miami responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Audi North Miami responded

Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Robin Leal Service Director rleal@audinorthmiami.com

April 05, 2024

Service advisor arrived late. Primary reason for service was not duplicated by service personnel. No loaner vehicle available but lift provided was OK. Felt like I was repairing More

by timothyjrobinson50
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
6 of ten
Apr 06, 2024 -

Audi North Miami responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Audi North Miami responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Robin Leal Service Director rleal@audinorthmiami.com

April 02, 2024

Title: Audi Q3 Purchase Review: Top-notch ServiceMy recent purchase of an Audi Q3 from Audi North Miami was exceptional, thanks to Slav's outstanding service. He expertly guided me through the process, More

by katherinnrkj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slav
Apr 06, 2024 -

Audi North Miami responded

We're thrilled to hear about your exceptional experience at Audi North Miami and your recent purchase of the Audi Q3! Slav's outstanding service and impressive knowledge certainly made a positive impact on your car-buying journey. It's great to know that you're enjoying the sleek design, luxurious interior, and exhilarating performance of your new Q3. Thank you for recommending both the dealership and Slav—we strive to provide top-notch service to all our customers. Happy driving!

March 29, 2024

As a customer, I feel very satisfied with the attention received from all the staff. More

by Iliana Escandell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ortiz, Samir Ayoub, Luis Pagani, Juan Garzon
Apr 02, 2024 -

Audi North Miami responded

We are thrilled to hear that you had a satisfying experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

I was very pleased in what I consider to be an improvement in service. The reps and service techs were courteous and deliverable the product on time. Good job Kerlym Rodriquez! More

by scottjohnsonformayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerlym Rodriguez and Manager Diana, and the parts counter
Apr 04, 2024 -

Audi North Miami responded

That's fantastic to hear about the improvement in service! We're glad that the representatives and service technicians were courteous and that your product was delivered on time. Thank you for mentioning Kerlym for a good job. We're here to ensure your continued satisfaction with our services.

March 29, 2024

My advisor Alberto was very responsive, and even though the vehicle was delayed he kept me updated with the process. Excellent service, and attention to detail. More

by Alfa.omega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Apr 04, 2024 -

Audi North Miami responded

It's fantastic to hear that you had a great experience and that Alberto provided rsponsive assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 28, 2024

My service advisor Franccesca Saavedra is amazing and provides outstanding service and the whole process was fast! Thank you you’re the best! More

by Piera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franccesca Saavedra
Apr 03, 2024 -

Audi North Miami responded

It's fantastic to hear that you had a great experience and that Franccesca provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 26, 2024

This is my second consecutive car from this dealer. I will be getting my third here when the time comes. I’m a happy camper. More

by Happy Camper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osniel and Amin
Apr 03, 2024 -

Audi North Miami responded

That's great to hear! You've had a positive experience with our dealership and are a satisfied customer. Enjoy your new vehicle!

March 25, 2024

Excellent customer service very time effective and efficient. We thought they were straightforward and willing to negotiate. More

by Juanitaconcha1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank and Amid
Mar 27, 2024 -

Audi North Miami responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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