Audi New Rochelle
New Rochelle, NY
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741 Reviews of Audi New Rochelle
I had the best experience at New Rochelle Audi! ! Their professionalism is second to none!! Thank you for my beautiful ride ☺️ ! Their professionalism is second to none!! Thank you for my beautiful ride ☺️ More
All staff including the receptionist at the front desk. Sales manager, sales rep and financial advisors were so helpful and kind. The best Audi I have been to and will definitely be using this office goi Sales manager, sales rep and financial advisors were so helpful and kind. The best Audi I have been to and will definitely be using this office going forward. More
My first time at Classic Audi new building. My service rep was Anthony Aguirre who was great as well as everybody else their, I would highly recommend this location for all of your needs! rep was Anthony Aguirre who was great as well as everybody else their, I would highly recommend this location for all of your needs! More
Review is for their new service facility and the newly renamed Audi of New Rochelle located at 2 Harrison Street. None of the staff from their North Macquesten Pkwy in Mount Vernon NY appear to have move renamed Audi of New Rochelle located at 2 Harrison Street. None of the staff from their North Macquesten Pkwy in Mount Vernon NY appear to have moved into this new facility behind NewRoc, which is very unfortunate. It is currently staffed by poorly trained individuals who over-promise and mis-communicate. I was told that a simple oil change and factory safety recall would be done within 2 1/2 hours. I didn't leave their facility for 5 hours! They were also supposed to do our vehicle's annual inspection, and inexplicably "ran out of NY state inspection stickers". Then, when I went to our local gas station to have it done, our vehicle FAILED INSPECTION since Audi reset all the data during our service. Shouldn't they have told me that might happen? AVOID THIS FACILITY! More
Nice new facility to service my Audi, still need to complete some construction issues and you need to have loaner cars available. This is the first time in 3 years that I couldn’t get a loaner car. Nev complete some construction issues and you need to have loaner cars available. This is the first time in 3 years that I couldn’t get a loaner car. Never had an issue when the service center was in Mt Vernon More