Audi New Rochelle
New Rochelle, NY
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741 Reviews of Audi New Rochelle
The New Rochelle dealer is great the staff provided an outstanding service , from the greeter to the 2 sellers I had interaction with. Alan Nadler and Edgard González helped me to make the best decision, outstanding service , from the greeter to the 2 sellers I had interaction with. Alan Nadler and Edgard González helped me to make the best decision, workers like them is the reason why I continue to by a part of the Audi family . Thank you More
New Rochelle Audi is a exceptional organization that makes purchasing/leasing a car very simple. From customer service with the sales group to the finance department, everything was smooth. The new fac makes purchasing/leasing a car very simple. From customer service with the sales group to the finance department, everything was smooth. The new facility is state of the art with service under the same roof. This is my 3rd Audi Q5 from Westchester/New Rochelle Audi. More
Samantha and the service team were friendly and explained everything. They updated me on my information and when I should schedule my next appointment. They moved to New Rochelle, NY. The new location is spa everything. They updated me on my information and when I should schedule my next appointment. They moved to New Rochelle, NY. The new location is spacious. It’s a convenient location! More
We did a lease buy out and we found that the staff was friendly, accommodating and highly professional. The business manager we dealt with was attentive to all the details of the closing, friendly and v friendly, accommodating and highly professional. The business manager we dealt with was attentive to all the details of the closing, friendly and very competent. He answered all our questions and offered very useful information to help us through the process. We highly recommend this dealership and their staff. More
Car was not completed when I came to pick it up. Waited an hour for my car to be ready and it was not washed. Expected more going directly to the dealer opposed to a smaller mom and pop shop.felt I Waited an hour for my car to be ready and it was not washed. Expected more going directly to the dealer opposed to a smaller mom and pop shop.felt I overpaid for something I could of gotten done for half the price. More
I wish I could give a higher score because it's a beautiful facility and the staff was very friendly. However, they told me my car was ready one night, when I came the next morning they said it wasn' beautiful facility and the staff was very friendly. However, they told me my car was ready one night, when I came the next morning they said it wasn't ready yet with no explanation. They did what they had to do to make it right (drove me home, delivered the car later) but it was a waste of almost an hour. Then when the car arrived to me, a safety system malfunction light was on that wasn't there before which resulted in another waster hour. Only 1 of the 2 recalls was completed so after all that I still have to go back. Again, the staff were friendly and helped where they could but just seemed like an unorganized operation..I hope as they settle into this new facility they take customer feedback to make things better. More