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Audi New Rochelle
New Rochelle, NY
741 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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741 Reviews of Audi New Rochelle
December 05, 2020
The service at Classic Audi is always exceptional. Sterling McKenzie handled my service appointment and was highly professional, courteous, and knowledgeable. I will continue to be a loyal Audi custom Sterling McKenzie handled my service appointment and was highly professional, courteous, and knowledgeable. I will continue to be a loyal Audi customer with Classic Audi! More
by sosgrn
Employees Worked With
Sterling McKenzie
December 03, 2020
It was great dealing with Melissa. She made the whole process very easy and convenient. Very responsive and helped out with many questions and concerns. process very easy and convenient. Very responsive and helped out with many questions and concerns. More
by miguelkim0625
Employees Worked With
Melissa Deitmaring
November 30, 2020
I came in this morning to do a 10K servicing and Remo and his colleagues at Classic Audi had me in and out in under 2 hours, amazing! Thank you Classic Audi Service! his colleagues at Classic Audi had me in and out in under 2 hours, amazing! Thank you Classic Audi Service! More
by 5446
Employees Worked With
Remo DeMarco
November 28, 2020
This is my second lease for an Audi Q5 and the first with Classic Audi. All my conversations were with Jonel and I found him to be friendly, courteous, professional and most importantly, quite competent. M Classic Audi. All my conversations were with Jonel and I found him to be friendly, courteous, professional and most importantly, quite competent. My experience was excellent. I would highly recommend anyone looking for an Audi to contact Jonel. More
by Torque111
Employees Worked With
Jonel Gonzalez
November 25, 2020
Excellent service Highly recommend. Very attentive. Customer service was first and foremost. The detailing was spot on. Alan, the financial guy, was very good as well. Customer service was first and foremost. The detailing was spot on. Alan, the financial guy, was very good as well. More
by datlas54
Employees Worked With
Jose M Valdez
November 24, 2020
Classic Audi Service is the best. Eddie P. and Devon are terrific people and really care about providing quality customer service. Simply an awesome experience. terrific people and really care about providing quality customer service. Simply an awesome experience. More
by Agent Blue
Employees Worked With
Melissa Deitmaring, Joe Marra
November 20, 2020
I originally contacted your sales department regarding a 2020 A3 we saw posted on line. Unfortunately that vehicle was gone. Your salesman Jose informed us of a 2019 A3 that had just come in. It was going t 2020 A3 we saw posted on line. Unfortunately that vehicle was gone. Your salesman Jose informed us of a 2019 A3 that had just come in. It was going through the Audi Certification process and wouldn't be available for a few days. He also informed us that the car only had 5,500 miles on it. By the time he was done explaining the Audi Certification Program, what it takes for a car to be approved for the program and the way the warranty works we were very interested. He did remind us that it was still going to be a few days until the car was ready. We talked on Saturday and agreed that we would pick the car up on Tuesday. He was extremely professional, he answered all of our questions and helped us to get all of the paperwork done on that Saturday. He then sent us his cell phone number and told us if we had any questions we could reach out to him at anytime. On Sunday evening we realized that we were no longer going to be able to come in on Tuesday due to a prior family commitment. I sent him a text message early on Monday and informed him of the situation. I explained to him that we would need to pick up the car that day. He told me he would do what he could but wasn't sure it could be done. At 925 am he called me back and informed me that the car would be ready at 15:00 that day. Once we arrived at the dealership and finally met Jose we both thanked him for all he had done. I have to tell you that Jose was extremely knowledgeable and knew all of the features of the car and answered all of our questions without hesitation. If I could give him 100 stars I would happily do so. I have already shared our experience with our friends in the area and know they will be coming to see Jose when its time to buy their next Audi. I apologize for the long review but feel it was necessary as I wanted to be sure you understand how grateful we are. I doubt Jose will ever see this but just incase he does I want to let him know that Amanda and I want to thank you for all you did to make our first Audi purchase as spectacular as you did. More
by lwall0709
Employees Worked With
Jose M Valdez
November 19, 2020
Satisfied!! Manager is a man of his word and the sales rep helped also. Definitely would recommend to anybody looking for a nice Audi at a good price. rep helped also. Definitely would recommend to anybody looking for a nice Audi at a good price. More
by K.Alexander
Employees Worked With
Joe Marra, Jonel Gonzalez
