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Audi Napa Valley
Fairfield, CA
42 Reviews
Audi Napa Valley is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business.
One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind.
Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
Audi Napa Valley will operate from a temporary location in the Fairfield Automall during the construction of a new, cutting-edge facility, set to open soon. The new facility will offer world-class amenities and a luxury service facility that will have the capacity to service all makes of vehicles while specializing in Audis.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 22, 2025
Went over to buy my first car.
I was very nervous and anxious but Christian helped me to buy my first car. It was super quick and easy, he even went out of his way after his shifts
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by Wrld6480
February 21, 2025
Refused service by my sales person Christian.
Lack of professionalism and lack of customer service skills.
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by Walt
Employees Worked With
February 04, 2025
Devin was wonderful to work with.
He was clear and responsive in his communication throughout the buying process. Would highly recommend!
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by refinery-wow-trio
Dealership Inventory (140 Vehicles)
Photos & Amenities
- Authorized Parts Store
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
