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Audi Napa Valley

Fairfield, CA

4.8
66 Reviews
Audi Napa Valley is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit. Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
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2855 Auto Mall Parkway , CA

Fairfield, CA

94533

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Showing 66 reviews

January 23, 2025

The first impression was good as the team welcome you nicely and do not put pressure on you. Then the discussion was easy, simple and clear. It was an easy transaction. Thank you for such a good experie More

by Damien Monnet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Sammur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Thomas, Sean Salansky
Jan 23, 2025 -

Audi Napa Valley responded

Thank you for your kind words. We're pleased to hear that your experience with Audi Napa Valley was smooth and welcoming.

January 20, 2025

Came in to take a look at a used vehicle and walked out with a purchase and very happy customers! Fast and seamless process! More

by Julzeez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Brownrigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaydan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Salansky
Jan 21, 2025 -

Audi Napa Valley responded

Thank you for choosing Audi Napa Valley. We're glad to hear that the process was smooth for you.

January 07, 2025

Devin made the sales process so easy and seamless. He is very knowledgeable and happily answered all of my questions regarding the vehicle and purchase process. Very happy with my experience. Cannot r More

by AnnSmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Corona, Sean Salansky
Jan 07, 2025 -

Audi Napa Valley responded

Our team strives to simplify the sales process, and it’s great to know you had a smooth experience at Audi Napa Valley. Wishing you many pleasant journeys ahead in your new vehicle.

December 25, 2024

A special thanks to Ileana for her assistance purchasing my 2021 Audi S4. I live an hour away and her contact with videos and information was extremely helpful in purchasing. I highly recommend contacting I More

by Jose V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ileana Martinez
Dec 26, 2024 -

Audi Napa Valley responded

We're glad to hear our team was so helpful during your 2021 Audi S4 purchase. Audi Napa Valley appreciates the recommendation and is pleased you had a great experience.

December 23, 2024

Mo and Doreen went above my expectations to get me into a pre-owned vehicle. They answered all my questions and I drove off knowing I was taken care of. I highly recommend going to meet them. Thank y More

by esme209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Sammur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Audi Napa Valley responded

Grateful for your recommendation. Happy to hear they helped you find the right pre-owned vehicle at Audi Napa Valley. Wishing you many great drives ahead.

December 16, 2024

Good service, excellent focus on the details of what one really wants, friendly and cordial treatment More

by darce.ferrusco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Brownrigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Salansky
Dec 16, 2024 -

Audi Napa Valley responded

Thank you for recognizing our team's efforts at Audi Napa Valley. We appreciate your feedback on the service and attention provided.

December 13, 2024

Devin was great. Best car buying experience I have had. He was knowledgeable and patient and professional. More

by Dougwhitellc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Thomas
December 11, 2024

Devin was very helpful, answered all my questions, he made the Audi experience very smooth and easy More

by Julie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Salansky
December 10, 2024

The entire deal was easy and kind. Mo and Doreen were very helpful AND we got a beautiful Q8!! More

by Frangibson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Sammur
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Andy (AJ) Jones made my first car buying experience amazing. From the first introduction to the moment he handed me the keys I felt so safe, comfortable and confident that he was the right person to gu More

by clinton.n
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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