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Audi Napa Valley

Fairfield, CA

4.8
65 Reviews
Audi Napa Valley is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit. Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
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2855 Auto Mall Parkway , CA

Fairfield, CA

94533

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Showing 65 reviews

March 10, 2025

I was in the market for a car and came across an Acura this dealer and Kiara had reached out to me quickly provided information about the car as well, sent me video that Kiara recorded which was very crea More

by Arod29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Joachim
Mar 10, 2025 -

Audi Napa Valley responded

We're glad to hear you found a car you love. It's great that our team could assist and make the process enjoyable for you. Congrats on your new Acura!

March 08, 2025

Working with Ashley was great she kept us informed about the process of buy the vehicle and with beyond helping by making sure the vehicle was working properly it was the best car buying experience would re More

by jdon3533
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Audi Napa Valley responded

Thank you for sharing your experience. We're delighted to hear that our team made your car-buying process so smooth at Audi Napa Valley.

March 01, 2025

Highly recommend Audi Napa valley. I purchased a vehicle, Sean & Ileana helped me with the purchase and made it a quick and easy transaction.I would really recommend them. More

by das1234
Recommend Dealer
Yes
Employees Worked With
Sean Salansky, Ileana Martinez
Mar 02, 2025 -

Audi Napa Valley responded

Appreciate the kind words and recommendation. Great to hear our team made your purchase quick and easy at Audi Napa Valley. Wishing you many enjoyable miles in your new vehicle.

February 22, 2025

Went over to buy my first car. I was very nervous and anxious but Christian helped me to buy my first car. It was super quick and easy, he even went out of his way after his shifts More

by Wrld6480
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taneisha Toques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Corona
Feb 22, 2025 -

Audi Napa Valley responded

Appreciate your kind words. Our team is thrilled you had such a seamless experience buying your first car at Audi Napa Valley. Enjoy the ride!

February 21, 2025

Refused service by my sales person Christian. Lack of professionalism and lack of customer service skills. More

by Walt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Corona
Feb 22, 2025 -

Audi Napa Valley responded

Hello, We value all customer experiences and would appreciate the opportunity to learn more about your interaction with our Salesperson. Please feel free to email me directly at your earliest convenience to further discuss this. Best regards, Jay Brownrigg, General Manager jay.brownrigg@audinapavalley.com

February 04, 2025

Devin was wonderful to work with. He was clear and responsive in his communication throughout the buying process. Would highly recommend! More

by refinery-wow-trio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Salansky
Feb 04, 2025 -

Audi Napa Valley responded

Thank you for recommending Audi Napa Valley. We're glad our team made the buying process smooth for you.

January 28, 2025

I want to give a huge shoutout to Doreen at Audi Napa Valley. She was absolutely amazing in my car buying/ leasing process. I contacted the Napa Valley team after test driving a Q5, and found that this t More

by NatashaK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Sammur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Audi Napa Valley responded

Thank you for sharing such a detailed review of your experience at Audi Napa Valley. We're pleased to hear that our team exceeded your expectations throughout your Q5 buying process and appreciate the trust you've placed in us.

January 25, 2025

Ashley was the first person of contact with Audi Napa Valkey and she was spot on with everything I needed to buy the car. She actually finished all paperwork in one hour and i was out quickly with the ne More

by JattKaum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Salansky
Jan 25, 2025 -

Audi Napa Valley responded

Thank you for your feedback. We're happy our team provided a smooth experience at Audi Napa Valley.

January 24, 2025

The process was quick and easy Devin was very helpful and respectful definitely recommend him to get a raise or a promotion he worked very hard getting my setup and was very patient with me as well More

by Emanuel Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taneisha Toques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Corona, Sean Salansky
Jan 25, 2025 -

Audi Napa Valley responded

Thank you for the glowing review. We're glad our team provided great service. Wishing you many enjoyable drives with your Audi.

January 23, 2025

The first impression was good as the team welcome you nicely and do not put pressure on you. Then the discussion was easy, simple and clear. It was an easy transaction. Thank you for such a good experie More

by Damien Monnet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Sammur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Thomas, Sean Salansky
Jan 23, 2025 -

Audi Napa Valley responded

Thank you for your kind words. We're pleased to hear that your experience with Audi Napa Valley was smooth and welcoming.

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