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Audi Napa Valley
Fairfield, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 42 reviews
Went over to buy my first car. I was very nervous and anxious but Christian helped me to buy my first car. It was super quick and easy, he even went out of his way after his shifts I was very nervous and anxious but Christian helped me to buy my first car. It was super quick and easy, he even went out of his way after his shifts to help make the process more convenient for me. He even sent me a thank you video after the purchase. I would really recommend Christian to anyone wanting to buy a new car. I couldn’t have asked for a better experience. More
Refused service by my sales person Christian. Lack of professionalism and lack of customer service skills. Lack of professionalism and lack of customer service skills. More
Devin was wonderful to work with. He was clear and responsive in his communication throughout the buying process. Would highly recommend! He was clear and responsive in his communication throughout the buying process. Would highly recommend! More
I want to give a huge shoutout to Doreen at Audi Napa Valley. She was absolutely amazing in my car buying/ leasing process. I contacted the Napa Valley team after test driving a Q5, and found that this t Valley. She was absolutely amazing in my car buying/ leasing process. I contacted the Napa Valley team after test driving a Q5, and found that this team in particular really went above and beyond. Doreen helped me navigate the lease process, answered a million questions, got on the phone with me after hours to work through the final parts of the process so we could finish in one day, and was the picture of transparency, kindness, and partnership. Mo was also wonderful. He sent me videos of the car I found online, gave me an in depth understanding of the technology when I was picking it up, and even walked me through some questions by phone after I left. Doreen is outstanding at her job, knowledgeable, patient, and kind. I will continue to go to her and her team from now on whenever me or anyone in my family needs a new car. Thank you for all the help! More
Ashley was the first person of contact with Audi Napa Valkey and she was spot on with everything I needed to buy the car. She actually finished all paperwork in one hour and i was out quickly with the ne Valkey and she was spot on with everything I needed to buy the car. She actually finished all paperwork in one hour and i was out quickly with the new car. Brilliant girl More
The process was quick and easy Devin was very helpful and respectful definitely recommend him to get a raise or a promotion he worked very hard getting my setup and was very patient with me as well respectful definitely recommend him to get a raise or a promotion he worked very hard getting my setup and was very patient with me as well More
The first impression was good as the team welcome you nicely and do not put pressure on you. Then the discussion was easy, simple and clear. It was an easy transaction. Thank you for such a good experie nicely and do not put pressure on you. Then the discussion was easy, simple and clear. It was an easy transaction. Thank you for such a good experience. More
Came in to take a look at a used vehicle and walked out with a purchase and very happy customers! Fast and seamless process! with a purchase and very happy customers! Fast and seamless process! More
Devin made the sales process so easy and seamless. He is very knowledgeable and happily answered all of my questions regarding the vehicle and purchase process. Very happy with my experience. Cannot r He is very knowledgeable and happily answered all of my questions regarding the vehicle and purchase process. Very happy with my experience. Cannot recommend Devin & Audi Napa Valley enough! More
A special thanks to Ileana for her assistance purchasing my 2021 Audi S4. I live an hour away and her contact with videos and information was extremely helpful in purchasing. I highly recommend contacting I my 2021 Audi S4. I live an hour away and her contact with videos and information was extremely helpful in purchasing. I highly recommend contacting Ileana if you are looking to purchase a vehicle. More