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Audi Napa Valley

Fairfield, CA

4.7
42 Reviews
Audi Napa Valley is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business. One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind. Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit. Audi Napa Valley will operate from a temporary location in the Fairfield Automall during the construction of a new, cutting-edge facility, set to open soon. The new facility will offer world-class amenities and a luxury service facility that will have the capacity to service all makes of vehicles while specializing in Audis.
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2855 Auto Mall Parkway , CA

Fairfield, CA

94533

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Showing 42 reviews

February 22, 2025

Went over to buy my first car. I was very nervous and anxious but Christian helped me to buy my first car. It was super quick and easy, he even went out of his way after his shifts More

by Wrld6480
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taneisha Toques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Audi Napa Valley responded

Appreciate your kind words. Our team is thrilled you had such a seamless experience buying your first car at Audi Napa Valley. Enjoy the ride!

February 21, 2025

Refused service by my sales person Christian. Lack of professionalism and lack of customer service skills. More

by Walt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Corona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Audi Napa Valley responded

Hello, We value all customer experiences and would appreciate the opportunity to learn more about your interaction with our Salesperson. Please feel free to email me directly at your earliest convenience to further discuss this. Best regards, Jay Brownrigg, General Manager jay.brownrigg@audinapavalley.com

February 04, 2025

Devin was wonderful to work with. He was clear and responsive in his communication throughout the buying process. Would highly recommend! More

by refinery-wow-trio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Salansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Audi Napa Valley responded

Thank you for recommending Audi Napa Valley. We're glad our team made the buying process smooth for you.

January 28, 2025

I want to give a huge shoutout to Doreen at Audi Napa Valley. She was absolutely amazing in my car buying/ leasing process. I contacted the Napa Valley team after test driving a Q5, and found that this t More

by NatashaK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Sammur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Audi Napa Valley responded

Thank you for sharing such a detailed review of your experience at Audi Napa Valley. We're pleased to hear that our team exceeded your expectations throughout your Q5 buying process and appreciate the trust you've placed in us.

January 25, 2025

Ashley was the first person of contact with Audi Napa Valkey and she was spot on with everything I needed to buy the car. She actually finished all paperwork in one hour and i was out quickly with the ne More

by JattKaum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Salansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Audi Napa Valley responded

Thank you for your feedback. We're happy our team provided a smooth experience at Audi Napa Valley.

January 24, 2025

The process was quick and easy Devin was very helpful and respectful definitely recommend him to get a raise or a promotion he worked very hard getting my setup and was very patient with me as well More

by Emanuel Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Salansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taneisha Toques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Audi Napa Valley responded

Thank you for the glowing review. We're glad our team provided great service. Wishing you many enjoyable drives with your Audi.

January 23, 2025

The first impression was good as the team welcome you nicely and do not put pressure on you. Then the discussion was easy, simple and clear. It was an easy transaction. Thank you for such a good experie More

by Damien Monnet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Salansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Sammur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Audi Napa Valley responded

Thank you for your kind words. We're pleased to hear that your experience with Audi Napa Valley was smooth and welcoming.

January 20, 2025

Came in to take a look at a used vehicle and walked out with a purchase and very happy customers! Fast and seamless process! More

by Julzeez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Salansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Brownrigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaydan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Audi Napa Valley responded

Thank you for choosing Audi Napa Valley. We're glad to hear that the process was smooth for you.

January 07, 2025

Devin made the sales process so easy and seamless. He is very knowledgeable and happily answered all of my questions regarding the vehicle and purchase process. Very happy with my experience. Cannot r More

by AnnSmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Salansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Audi Napa Valley responded

Our team strives to simplify the sales process, and it’s great to know you had a smooth experience at Audi Napa Valley. Wishing you many pleasant journeys ahead in your new vehicle.

December 25, 2024

A special thanks to Ileana for her assistance purchasing my 2021 Audi S4. I live an hour away and her contact with videos and information was extremely helpful in purchasing. I highly recommend contacting I More

by Jose V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ileana Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Audi Napa Valley responded

We're glad to hear our team was so helpful during your 2021 Audi S4 purchase. Audi Napa Valley appreciates the recommendation and is pleased you had a great experience.

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