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Audi Napa Valley

Fairfield, CA

4.8
49 Reviews
Audi Napa Valley is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit. Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
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2855 Auto Mall Parkway , CA

Fairfield, CA

94533

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Showing 49 reviews

March 19, 2025

Just leased a 2025 Q5. Love the car!! So appreciative of all the help and patience AJ provided us through the lease process and afterwards. He is always available to answe More

by sateitel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Brownrigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Audi Napa Valley responded

We're pleased to hear that you love your new 2025 Q5. Our team always strives to provide excellent service throughout and beyond the lease process. Thank you for choosing Audi Napa Valley; enjoy your drive!

March 18, 2025

This week I leased an Audi Q5 from the Napa valley dealership in Fairfield. The costumer service was outstanding and the entire staff was very helpful and friendly. They were very patient and answered More

by cccampi43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Sammur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

cccampi43 responded

This week I leased an Audi Q5 from the Napa valley dealership in Fairfield. The costumer service was outstanding and the entire staff was very helpful and friendly. They were very patient and answered all of my questions. Specifically Ashley and Mo were helping me make the decision about the car and spent so much time helping me learning all of the technology with the new car.

Mar 18, 2025 -

Audi Napa Valley responded

Thank you for choosing Audi Napa Valley and sharing your experience. We're glad our team could assist with your new Audi Q5, especially when it came to understanding its technology. Enjoy the ride!

March 16, 2025

I’m very happy with the service,support & follow up. Michael, Doreen, Sean… Great team ! More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Brownrigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Woleslagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Salansky
Mar 16, 2025 -

Audi Napa Valley responded

Thank you for your feedback. We're pleased to know our team could provide a great experience at Audi Napa Valley.

March 11, 2025

It was a great experience. All the sales people were Friendly and polite, the process was smooth and quick. I would definitely recommend buying from them. More

by shandaunbankes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Sammur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Audi Napa Valley responded

Thank you for recommending Audi Napa Valley. We’re glad the team made your experience smooth and pleasant.

March 10, 2025

I was in the market for a car and came across an Acura this dealer and Kiara had reached out to me quickly provided information about the car as well, sent me video that Kiara recorded which was very crea More

by Arod29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Joachim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Audi Napa Valley responded

We're glad to hear you found a car you love. It's great that our team could assist and make the process enjoyable for you. Congrats on your new Acura!

March 08, 2025

Working with Ashley was great she kept us informed about the process of buy the vehicle and with beyond helping by making sure the vehicle was working properly it was the best car buying experience would re More

by jdon3533
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Audi Napa Valley responded

Thank you for sharing your experience. We're delighted to hear that our team made your car-buying process so smooth at Audi Napa Valley.

March 01, 2025

Highly recommend Audi Napa valley. I purchased a vehicle, Sean & Ileana helped me with the purchase and made it a quick and easy transaction.I would really recommend them. More

by das1234
Recommend Dealer
Yes
Employees Worked With
Ileana Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Salansky
Mar 02, 2025 -

Audi Napa Valley responded

Appreciate the kind words and recommendation. Great to hear our team made your purchase quick and easy at Audi Napa Valley. Wishing you many enjoyable miles in your new vehicle.

February 22, 2025

Went over to buy my first car. I was very nervous and anxious but Christian helped me to buy my first car. It was super quick and easy, he even went out of his way after his shifts More

by Wrld6480
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taneisha Toques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Audi Napa Valley responded

Appreciate your kind words. Our team is thrilled you had such a seamless experience buying your first car at Audi Napa Valley. Enjoy the ride!

February 21, 2025

Refused service by my sales person Christian. Lack of professionalism and lack of customer service skills. More

by Walt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Corona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Audi Napa Valley responded

Hello, We value all customer experiences and would appreciate the opportunity to learn more about your interaction with our Salesperson. Please feel free to email me directly at your earliest convenience to further discuss this. Best regards, Jay Brownrigg, General Manager jay.brownrigg@audinapavalley.com

February 04, 2025

Devin was wonderful to work with. He was clear and responsive in his communication throughout the buying process. Would highly recommend! More

by refinery-wow-trio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Salansky
Feb 04, 2025 -

Audi Napa Valley responded

Thank you for recommending Audi Napa Valley. We're glad our team made the buying process smooth for you.

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