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Audi Millburn - Service Center

Maplewood, NJ

4.9
421 Reviews

421 Reviews of Audi Millburn - Service Center

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October 29, 2022

Highly recommend DCH Audi. Working with Joe S. in Sales and Amanda in Service has been a great experience. Both are very knowledgeable, honest and quick to follow up when neede More

by LMurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda service
Oct 31, 2022 -

Audi Millburn responded

Hello, Earning the recommendation of our valued DCH Millburn Audi guests through knowledgeable and honest assistance, great communication, and providing easy and enjoyable service truly makes our day. We'll make sure Joe and Amanda hear of your thoughtful feedback, and all of us look forward to working with you through the future!

October 27, 2022

David, the service manager, is incredible! !! Everytime my car has needed something he has been so helpful, professional and caring. Thank you so much DCH Audi and David!!! More

by Ledia.Fonrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mizera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Audi Millburn responded

Hello Ledia, It is sincerely our pleasure to be of help in caring for your car here at DCH Millburn Audi. We'll make sure David hears your kind words regarding his professional and caring assistance, and we know he will be thankful for the compliments. Travel safe and we'll be ready when it's time for your next service visit!

October 23, 2022

I’ve been coming to DCH for 6. 5 years. Robert Velasquez and the rest of the crew are always friendly and professional. Love the video from the service tech showing me exactly what’ More

by MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Audi Millburn responded

Hello, We always love seeing familiar faces here at DCH Millburn Audi and can't thank you enough for working with us the last several years. It's wonderful to hear you find value in our diagnostic video service and that you are enjoying the new facility as well! Robert and the team will appreciate the compliments and work hard to continue providing you the friendly professionalism you have come to expect. Travel safe and we'll see you again next visit!

October 19, 2022

I have been going to DCH Millburn over 7 years, always receive great customer care.. Robert is my service rep, Joe H is my sales rep. More

by roxieh70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Audi Millburn responded

Hello Roxie, Seeing familiar faces is one of the best parts of being here at DCH Millburn Audi. We can't thank you enough for being a valued longtime guest of ours, and we'll be sure Robert and Joe hear of your compliment regarding their care. Travel safe and we'll see you again next visit!

October 19, 2022

The team was able to be me in and out as promised, fast great service! More

by Celtichogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mizera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Audi Millburn responded

Hello, We know your time is valuable, and it's great to see when we reach our commitment to efficiently and quickly get you back on the road. Thank you very much for trusting us with your vehicle's care and the thoughtful compliments as well. Travel safe and be sure to reach out again whenever we can be of service.

October 18, 2022

Extremely helpful. They pay attention to every detail and are able to answer all questions. Would absolutely recommend dealership to friends & family.Service representa More

by argenhousehouse@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Audi Millburn responded

Hello, Your thoughtful feedback and recommendations bring a smile to faces here at DCH Millburn Audi. We're always happy to provide our amazing guests informative assistance, and we thank you very much for trusting us with your business. Travel safe and come back to see us whenever we can be of service again!

October 16, 2022

Courteous and friendly service from Orlando and Amanda. Renovations look great. I like the openess of it now, and got to chat with my salesman Nick. More

by Utewojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
Oct 17, 2022 -

Audi Millburn responded

Hello, Thank you very much for the wonderful feedback, both for our DCH Millburn Audi team and the new facility look. We love seeing familiar faces here and will be sure to let Orlando and Amanda know you enjoyed a courteous and friendly visit. Travel safe and we'll see you again whenever we can next be of service!

October 12, 2022

See Michael In Sales and Robert in service. They are thorough and take extra care in ensuring you are in the best of hands. More

by Alexvny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Oct 12, 2022 -

Audi Millburn responded

Hello Alex, Thank you very much for complimenting Michael, Robert and our sales and service teams here at DCH Millburn Audi. They'll sincerely appreciate your noticing their willingness to go the extra mile to satisfy every guest. Travel safe and visit us again whenever we can be of help with anything you may need.

October 11, 2022

Worked with Orlando who took very good care of me! Stayed to make sure car was running well&Steven helped me out of dealership by stopping traffic.He is terrific More

by Fain.jo
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Audi Millburn responded

Hello Fain, Thank you very much for the wonderful review of your experience working with Orlando and Stephen here at DCH Millburn Audi! They'll take pride in hearing you were happy with their high level of care and we know Stephen will truly love the terrific compliment. Travel safe and please reach out anytime we can be of service again in the future.

October 11, 2022

Robert and the crew were absolutely fantastic. They anticipated my needs and took care of my car insuring it was safe for us to drive. More

by jgreengrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Audi Millburn responded

Hello, Your safety and satisfaction are our top priorities here at DCH Millburn Audi. We appreciate you trusting us with caring for your car and thank you very much for the thoughtful review of your experience working with Robert and the team. Travel safe and please reach out whenever we can be of service again down the road!

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