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Audi Millburn - Service Center

Maplewood, NJ

4.9
421 Reviews
Call Service Center (973) 762-8500

421 Reviews of Audi Millburn - Service Center

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May 06, 2023

My service experience with Amanda was excellent. She was very service oriented and resolved our issue with little notice. This is my 7th lease from DCH bc of the service and sales experience (from More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Audi Millburn responded

Hello Chris, We can't explain how much it means to our DCH Millburn Audi team to have maintained your trust and business through seven leases now. Thank you very much for taking the time to leave Amanda the compliments on her assistance and commitment to your service needs. Joe too will appreciate the thoughtful words. Our team wishes you safe travels and we look forward to seeing you again next visit.

Helpful 1
April 19, 2023

Our most favorite and trusted dealership. Professional, courteous and trustworthy sales and service staffs. Highly recommend this dealership from which our family has leased many vehicles. More

by Gcwliang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mizera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel the technician is the best
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Apr 20, 2023 -

Audi Millburn responded

Hello, We can't describe just how much it means to our DCH Millburn Audi team to have maintained your family's trust through the years. Both our sales and service teams will be proud in hearing the compliments to their courteous, professional and trustworthy support and guidance over that time. All of us wish all of you many safe and enjoyable travels ahead, and we look forward to working with everyone through the years to come.

Apr 20, 2023 -

Audi Millburn responded

Hello, We can't describe just how much it means to our DCH Millburn Audi team to have maintained your family's trust through the years. Both our sales and service teams will be proud in hearing the compliments to their courteous, professional and trustworthy support and guidance over that time. All of us wish all of you many safe and enjoyable travels ahead, and we look forward to working with everyone through the years to come.

Helpful
April 14, 2023

Excellence customer service and communication. Robert was very helpful throughout the whole process. Highly recommended this Audi dealership. More

by erictai27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Audi Millburn responded

Hello, Nothing makes us happier than hearing a valued DCH Millburn Audi guest enjoyed excellent communication and customer service. Robert will sincerely appreciate the compliment on his assistance, and it means a lot to us all to have earned your recommendation. Drive safe and come see us again whenever we can next be of help.

Helpful
April 13, 2023

Great customer service. and made me feel very comfortable from the moment I walked in. More

by Mamieone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Apr 20, 2023 -

Audi Millburn responded

Hello, We know it can be stressful when visiting a dealership, and our team strives to help guests feel comfortable with the choice. Thank you very much for the compliment on our service, it means a lot to all of us here at DCH Millburn Audi. Your time and business are sincerely appreciated, and we hope to have another opportunity to earn them both down the road. Travel safe.

Helpful
March 31, 2023

I had an emergency visit and couldn’t wait for an appointment. When I showed up to the dealership, Shonta calmed my anxiety. She was amazing and owned the situation from begin to end. I was able to g More

by Patrick P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shonta Scott-Belfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Audi Millburn responded

Hello Patrick, We know needing repairs, especially unexpectedly, can be stressful. It's great to hear Shonta was able to help calm your anxiety through her support and professionally thorough assistance. She'll be proud to learn of your kind compliments and in knowing her help earned your confidence and recommendation. We're happy to have been able to get you back on the road quickly as possible, and the DCH Millburn Audi team will be here to assist again whenever we can next be of service.

Helpful
March 25, 2023

I’ve known DCH company since 1991. Still happy with the company and staff. I will continue the relationship no doubt. More

by Audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Audi Millburn responded

Hello! Wow, 32 years! Thank you for your continued loyalty throughout the years. It is lovely to hear that our team has provided exceptional client care throughout your visits! Please do not hesitate to contact us if there is ever anything else we can help out either.

Helpful
March 25, 2023

Service was wonderful. Very good customer service. Robert Velasquez answered all my questions and concerns and ensured my car was well serviced. More

by lonyedebra
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Audi Millburn responded

Hello! Robert is going to be elated once he see's your review. Thank you for both your kind words and business. We hope you will continue to keep us in mind for future dealer needs.

Helpful
March 10, 2023

Awesome service and great communication. Will let friends and family know about how great they are. More

by Cr30210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Mendez
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Mar 10, 2023 -

Audi Millburn responded

Hello, It means a lot to us to have earned your recommendation here at DCH Millburn Audi. Thank you very much for the compliments and trust in the team with your vehicle's care. Travel safe and we'll be ready with the same awesome service and communication whenever you next need our support!

Helpful
March 05, 2023

Amanda is great. .... so knowledgeable and was able to get our service done way faster than expected.... The dealership is super clean and all the employees there are More

by zcrang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Audi Millburn responded

Hello, Thank you very much for such a positive review of your experience working with Amanda and the DCH Millburn Audi team. She'll appreciate the compliments on her knowledgeable assistance and it was our pleasure to help get you safely and quickly back on the road. It means a lot to us as well to hear you enjoyed a polite and easygoing visit overall along with with the cleanliness of our grounds. Please travel safe and reach out to us again anytime we can be of service.

Helpful
February 26, 2023

The best! Prompt, clean and knowledgeable . The service counter bends over backwards to help you. More

by S keenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mizera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Audi Millburn responded

Hello, We sincerely appreciate your trust in us to care for your vehicle here at DCH Millburn Audi and the team is always happy to go the extra mile for our valued guests. Thank you very much for complimenting the prompt and knowledgeable assistance you receive along with the cleanliness of our facility. Travel safe and we'll see you again next service visit!

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