Audi Millburn

Purchased a pe-Owned Q7 Dealership is professional and courteous. I purchased a pre-owned Q7 Looked at many inventories on line, DCH had the best selection of pre-owned Q7 Dealership is professional and courteous. I purchased a pre-owned Q7 Looked at many inventories on line, DCH had the best selection of pre-owned Q7 I was able to get the model/features within my price range More

Getting my new baby Jose was a great sales man. He tried his best the get me the color vehicle I was looking for. I called him the day before to set up an appointment, h Jose was a great sales man. He tried his best the get me the color vehicle I was looking for. I called him the day before to set up an appointment, he gave me his undivided attention. More

Best car buying experience Very professional, straight forward, no pressure. Had a large inventory of cars to choose fro. Willing to discuss options and negotiate. Would high Very professional, straight forward, no pressure. Had a large inventory of cars to choose fro. Willing to discuss options and negotiate. Would highly recommend this dealership More

Everyone at the dealership is so friendly and helpful.. The service staff and the sales folks really work together. Not only was my service done efficiently and professionally. Also the service manager ma The service staff and the sales folks really work together. Not only was my service done efficiently and professionally. Also the service manager managed to find a spot inside the service area where my splendid salesperson, Natasha showed me some features on the car that I couldn't figure out..The above was no easy task as DCH's service department is a Beehive of activity. All the cars coming and going reminded me of an aircraft carrier where the planes are moved around with absolute precision More

Great experience Customer service was very professional what is treated very courteously my repairs were done in a timely fashion and everybody at the dealership wa Customer service was very professional what is treated very courteously my repairs were done in a timely fashion and everybody at the dealership was very well-trained and professional !! More

Failed NY State inspection -Frustrated! I initially had my independent mechanic check why my check engine light was on. I have a 2012 Q7 TDI. He was able to assess my catalytic converter ne I initially had my independent mechanic check why my check engine light was on. I have a 2012 Q7 TDI. He was able to assess my catalytic converter needed to be replaced. It took him within 30 minutes to figure it out. He said to bring it to the dealer since it was under warranty. I live in Staten Island and I had bad experiences with Brooklyn Audi so I got a couple of recommendations to DCH. On purpose I did not tell them the problem. DCH said the car was ready after a few hours and the check engine light was due to a ECU recall. OK I thought maybe my mechanic was wrong but within 2 weeks the light came on again. This time I told them my mechanic said it was the cat.conv. and it took them 2 weeks just to diagnose it when it took 30 minutes for my guy to figure it out! So after a couple of days getting our car back it failed NY state inspection. I called our service rep. and he said to drive the car at least 150 miles to recycle the ecu. After 500 more miles it failed again. Brought the car back to DCH and they said the only way to clear the cycles was to drive it and they were going to use our vehicle! It's been over a month now they have had our car with no updates. I called today and spoke with service receptionist about trading our A4 loaner for a new Q7 loaner. It's the least they can do. She said she would have the loaner manager call me back but no calls so far! We just want our car to pass inspection and have it back! More

Leased an A6 Natallia was excellent. Easy to work with. Made sure everything was taken care of. Worked with my specific needs. Knowledgable about the car and o Natallia was excellent. Easy to work with. Made sure everything was taken care of. Worked with my specific needs. Knowledgable about the car and options. More

Everyone was truly professional and courteous. I walked out with the car that I wanted. Everyone was extremely courteous and professional. I can see why this dealership has been in business for s I walked out with the car that I wanted. Everyone was extremely courteous and professional. I can see why this dealership has been in business for so long. For anyone interested in an Audi , I highly reccomend DCH Millburn. More

Joe Sasso Super Salesman. Joe Sasso made the end of lease, to the new lease a seamless even an enjoyable transaction. My wife bought a new car years ago, and refused to step in Joe Sasso made the end of lease, to the new lease a seamless even an enjoyable transaction. My wife bought a new car years ago, and refused to step in a new car showroom again, she came home crying. But Joe had all the discounts, and Audi incentives figured out, and a great lease rate. The F&I guy had all the dealer insurance and programs ready and described in little packages to choose from. They stayed late and went out of there way to deliver the car even after hours. They went above and beyond, exceeding my expectations which is rare in today's world. They even got a remote starter installed for my wife which they could not do in 2014, when we got the other car. You know the old saying happy wife happy life. More

Don Kim made buying an Audi a plesant experience! Automobile buying can be a distasteful experience, but not at DCH Audi with Don Kim. I made a "sight unseen" purchase from a dealer located over 200 m Automobile buying can be a distasteful experience, but not at DCH Audi with Don Kim. I made a "sight unseen" purchase from a dealer located over 200 miles from me, due to the telephone experience I had with the Sales representative, Don Kim. Have handled me professionally with polite understanding of my questions and concerns. More