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Audi Mentor

Mentor, OH

4.8
137 Reviews

8599 Market St

Mentor, OH

44060

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137 Reviews of Audi Mentor

August 13, 2021

Courteous and knowledgeable. Comfortable waiting area. Found issue and took care of it promptly. Would recommend to friends and family without any reservations. Car returned clean. More

by elliot.dickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Schudel
Aug 14, 2021 -

Audi Mentor responded

Hi Elliot, Thank you for your positive review. We are pleased you had a courteous, helpful and professional Service experience with our Team here at Audi Mentor. We appreciate your recommendation and we are looking forward to your next visit with us for any of your automotive needs.

August 11, 2021

Truly professional... was kept current of Maintenance needs and recommendations... was treated as a valued customer More

by Jkachursky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat in service
Aug 11, 2021 -

Audi Mentor responded

Thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future at Audi Mentor.

August 11, 2021

Great dealership and the service is top rate will be back More

by Smokeater55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale
Aug 12, 2021 -

Audi Mentor responded

That's great to see! We are so happy to learn that you found our service to be top-notch. If Audi Mentor can be of future service, don't hesitate to let us know.

August 11, 2021

I find the dealership always clean and the people rather friendly, the service is great and the accommodations while you wait, for the service, is great! More

by Yellowscarf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 12, 2021 -

Audi Mentor responded

Hi there, Thank you for your great review. Your satisfaction means everything to us, therefore we are delighted to hear of your experience with our Service Department. At Audi Mentor we appreciate your business and we look forward to working together in the future.

August 10, 2021

Extremely friendly and knowledgeable salesman wen out of his way to find the right car He also came to the house to program the garage doors and helped set up my Audi. Very impressed!!!! More

by islewind
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Armstrong
Aug 11, 2021 -

Audi Mentor responded

Hi there, Thank you for your great review. It pleases us to hear that our Sales Department were friendly, knowledgeable and went out of their way to get you the vehicle you wanted. Enjoy your purchase and thank you for choosing Audi Mentor. Know that we are always here for you.

March 27, 2021

Patrick and his staff were professional and punctual. Great experience. The dealership was clean and very Covid-19 sensitive. Car was immaculate when returned. Thanks to all More

by schneider_08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Schudel
Mar 28, 2021 -

Audi Mentor responded

That's what we like to hear! Thank you for the kind review. We hope to see you again here at Audi Mentor.

March 15, 2021

I made an appointment for an oil change on my Audi and the service department was very helpful getting me on the schedule. They are efficient and friendly. I would highly recommend anyone bringing their a More

by vmiilu4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shudel
Mar 16, 2021 -

Audi Mentor responded

Hi there, thanks for the wonderful feedback! We're glad to hear you received fast and efficient service for our team. We are here whenever you need help.

March 09, 2021

Awesome customer service, turn around time, friendliness, and efficient as always. I will continue to use this location for all of my service needs, etc. More

by astonc1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Schudel
Mar 11, 2021 -

Audi Mentor responded

Thank you for the positive review and rating! We are delighted to know that our team provided awesome customer service and we hope that you will continue to visit us at Audi Mentor!

March 07, 2021

All associates were very professional and courteous. I was pleased with all facets of the leasing process from test drives, financing, and customer/sales service. More

by TJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deidra Inman
Mar 08, 2021 -

Audi Mentor responded

TJ, We appreciate you taking the time to write such a kind review! It's great to hear that you enjoyed your experience with us at Audi Mentor! Please come back and see us for any future automotive needs!

March 03, 2021

Years of dealing with this service department have never had an issue. I trust what they tell me to be valid and truthful. They stand by their service. More

by Billiso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
Mar 04, 2021 -

Audi Mentor responded

Hi Billiso, thank you for the kind words for our team! We're glad to hear our Service Department has given you great service. We appreciate your business and welcome you back anytime.

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