Audi Melbourne

Coolant Issue Great service . My Audi 4 kept telling me to check coolant level. I went to purchase coolant it requires a special coolant G12 . So i went to the d Great service . My Audi 4 kept telling me to check coolant level. I went to purchase coolant it requires a special coolant G12 . So i went to the deal-ship it was a water pump issue. Than god it was under warranty! Excellent and customer service. Sherri is the Best More

Consistent Fine Customer Service Over the three years I have used this dealership, the service department has delivered. If there was an issue, Mike made sure things were straightene Over the three years I have used this dealership, the service department has delivered. If there was an issue, Mike made sure things were straightened out to my satisfaction. More

Not the High End Service Expected I bought an Audi because I wanted a high end vehicle. The purchasing of a vehicle was great at the Melbourne location but service is a completely dif I bought an Audi because I wanted a high end vehicle. The purchasing of a vehicle was great at the Melbourne location but service is a completely different matter. I assumed that the service department would be high end and I guess that was my mistake. I think this service department can be better at communicating details about service for my vehicle. Since the vehicle was new, I was having window tinting and radar detector installs. Also needed a new master key fob, which they messed up the first time they had my vehicle. So we had 1 fully functioning key fob for over a month till the vehicle went back in for the next service appointment. I just found out they will have my vehicle all week for something I was told would take 1 maybe 2 days. I called for an update when I didn't hear from them to find out this information. Why am I doing all the leg work for this service department? I'm seriously considering taking the vehicle to Orlando for future services. More

Excellent service & Staff Mike in Service took very good care of me. My car is new (only 5000) miles & I just wanted to have a quick check before I head North for the summer. Mike in Service took very good care of me. My car is new (only 5000) miles & I just wanted to have a quick check before I head North for the summer. It always make me feel safe when I have the car checked before the long drive. All is well. And the check was so fast that I did not even have time to order a sandwich. Thank you, Linda More

Great service as always on our 2016 Audi A5 CAB AUDI Service group arranged pickup and return to our home in Vero Beach execution and service were flawless! Car is amazing and we love it! AUDI Service group arranged pickup and return to our home in Vero Beach execution and service were flawless! Car is amazing and we love it! More

Great experience servicing my Audi Great service! Mike Conway is a great service advisor, he helped me with the service appointment, loaner car and even some additional things for my ca Great service! Mike Conway is a great service advisor, he helped me with the service appointment, loaner car and even some additional things for my car besides the service... easy and painless process. Loaner was ready when I arrived and the paperwork was quick. Service to the car (55k) was really good and fast. Will be coming back for sure. More

Excellent Service and Staff Tony and the Audi team are very professional and responsive. This was my 2nd purchase from Audi Melbourne and will continuing using them in the futur Tony and the Audi team are very professional and responsive. This was my 2nd purchase from Audi Melbourne and will continuing using them in the future. More

Audi Service Team Is Very Responsive Mike was very professional and answered all of my questions. He got my car in and out in a very short time. Thank you. Cheryl Mike was very professional and answered all of my questions. He got my car in and out in a very short time. Thank you. Cheryl More

Disorganised Where should i start well we love the car a Q5 that was bought to transport to Puerto Rico was paid off instantly in January 2018 and its March 2018 a Where should i start well we love the car a Q5 that was bought to transport to Puerto Rico was paid off instantly in January 2018 and its March 2018 and Im still waiting for a title I havent even get to drive the car since I can't register or get a tag here with out my original title call on feb 28 spoke with sales manager spoke to tag and title personel to tell me they were mising a paper they could have call the shipping company and get the paper in minutes like i did but they could not do that and its been since feb 28 that they are still giving me the runing around for my title because car was paid in full. I would not recomend buying any cars from here there all disorganize would never call you back to even apologise More

Recall work The team at Audi of Melbourne was great! They answered all my questions and were very friendly and helpful. I will bring my car there again. The team at Audi of Melbourne was great! They answered all my questions and were very friendly and helpful. I will bring my car there again. More