
Audi Meadowlands
Secaucus, NJ
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Audi Meadowlands and Candida Diaz are Exceptional! I have been going to the Audi Meadowlands' service center for the last 3 years and have visited their service center about a dozen times. I have owne I have been going to the Audi Meadowlands' service center for the last 3 years and have visited their service center about a dozen times. I have owned other vehicles and used the service centers of 2 Lexus dealerships, 1 Mercedes dealership, 1 Porsche dealership and 1 other Audi dealership. None of these dealerships provided me with the same level of customer service as Audi Meadowlands has over the years. They always have clean and new Audi loaner vehicles available free of charge. And while their facility isn't exactly located in the best neighborhood, it is always clean and well stocked with a variety of refreshments. But more importantly, is the service you get from Audi Meadowlands. I am very particular about my car and can be a demanding customer, yet this dealership truly believes in treating their customers right and doing right by the customer. They go above and beyond and have exceeded my expectations on many occasions. Most recently, I have had a reoccurring issue with my vehicle that is a tricky to fix. And while I have had to make several trips to get the problem corrected permanently, I never dreaded dropping my car off for service or feeling inconvenienced. The reason for this is mostly due to my service advisor, Candida Diaz. I cannot say enough positive things about Candida. She has been my service advisor over the years and is truly exceptional. Candida always remembers me and my vehicle's history, is organized and efficient, has a sincere commitment to customer service, treats you like a VIP, is knowledgeable about Audi vehicles, communicates my concerns well to the technicians to make sure they address my concerns with the vehicle, and can speak to the technical aspects of Audi vehicles unlike many service advisors. Candida has a very positive attitude and is such a pleasure to deal with. She's a true asset to the dealership and I only trust her with my car. I would never consider bringing my vehicle for service to any other Audi dealership. More
Highly Recommend Audi of Meadowlands, ask for Marilyn. I'm happy to share with any and all about how incredibly helpful Marilyn Tedesco, the sales specialist at Audi Meadowlands was in helping me select my I'm happy to share with any and all about how incredibly helpful Marilyn Tedesco, the sales specialist at Audi Meadowlands was in helping me select my 2014 Audi. She was not only helpful, but was extremely courteous, attentive and personable; which made my experience a great one. Thank you so much for the tips on selecting the right vehicle and going out of your way to find exactly what I wanted, rather then make "the sale." She literally made sure I was 100% satisfied, rather than be 99% satisfied which even to me was enough. Again, she cared enough to make sure I was completely 100% satisfied and it's character like hers, I'll always appreciate and will definitely come back to her in the future. Keep up the good work Marilyn and thank you again, sincerely. More
Service I have visited this location may times before and always had a pleasant experience. The staff are friendly and always greet me with a smile, always of I have visited this location may times before and always had a pleasant experience. The staff are friendly and always greet me with a smile, always offer coffee / snacks. More
Excellent experience I chose Audi of Meadowlands through word of mouth. The praise I had heard before shopping there certainly proved to be accurate. The staff managed to I chose Audi of Meadowlands through word of mouth. The praise I had heard before shopping there certainly proved to be accurate. The staff managed to be approachable but at the same time weren't suffocating and were extremely patient. I had been to other Audi dealerships where some of their brand specialists were incredibly intrusive, to the point where they would call multiple times per day to try to gain my business. This was not the case with Audi of Meadowlands and for that I am extremely thankful. Their staff was friendly, appropriate, knowledgeable, and patient with me. This was my first experience leasing a vehicle and they made me feel very comfortable, which is what I was looking for. I would highly recommend this dealership without hesitation and I am looking forward to doing business with them for many years to come. More
Law Enforcement Truly Exceptional customer service always given from Yvonne couldn't have asked for a better service advisor. Everything is always done in a timely ma Truly Exceptional customer service always given from Yvonne couldn't have asked for a better service advisor. Everything is always done in a timely manner. More
Steve Seigal was an absolute pleasure to work with. We went into the dealership not quite certain on what direction we wanted to go for leasing our new vehicle. Steve helped guide us in the direction to a went into the dealership not quite certain on what direction we wanted to go for leasing our new vehicle. Steve helped guide us in the direction to a wonderful A6. He was extremely professional, personable and helpful throughout the whole process and made us feel comfortable and relaxed. Never did we feel as if we were being pushed or misled. We would highly recommend Steve and look forward to working with him again in the future. More
Good service, the car was ready on time. Ms. Candida Diaz was very friendly and she explain everything about the service. I will recommend the service. was very friendly and she explain everything about the service. I will recommend the service. More
I had a huge screw or something like it in my front right tire which i had to call Audi roadside Service for the previous day of dropping off the tire at the service center on Westside ave, received a call tire which i had to call Audi roadside Service for the previous day of dropping off the tire at the service center on Westside ave, received a call later that day stating i needed a copletely new tire. the tire was ordered the same day and installed very quickly the following day for me. More
From the outset of my inquiry regarding the 2014 A4 Sedan to driving the car off the lot, Andrea Visentini (Internet sales), James Erlikh (Sales) and Tim (Finance) were terrific to work with. They are all pl to driving the car off the lot, Andrea Visentini (Internet sales), James Erlikh (Sales) and Tim (Finance) were terrific to work with. They are all pleasant, answer every question and go over many options so you feel comfortable with your buying/leasing decision. I wouldn't hesitate to recommend these people and Benzel Busch/Audi Meadowlands to anyone shopping for an Audi. More
Outstanding customer service. Very friendly and pleasant advisor. The service was done in a timely and efficient manner. The waiting area is comfortable and enjoyable to wait in while you are waiting. Truly advisor. The service was done in a timely and efficient manner. The waiting area is comfortable and enjoyable to wait in while you are waiting. Truly a great experience. More