Audi Meadowlands

I was experiencing an oil leak back in May 2024, I had it repaired at Audi Meadowlands. Fast forward to October, having a similar leak issue. Keep in mind I was told there is a 1 year warranty on repairs. repaired at Audi Meadowlands. Fast forward to October, having a similar leak issue. Keep in mind I was told there is a 1 year warranty on repairs. Went back to the dealership today for inspection. I was told the previous repair was intact but would require a $500 clean up fee to diagnosis where the "new" leak is coming from. I find it suspicious that they can quickly rule out their previous repair YET they need to charge me $500 to even start to locate the "new" leak. Recently this dealership has gone way downhill, not sure if its cause of new ownership. I had to fight and claw to get reimbursed for a tow that was caused by faulty work back in June. I find it very difficult to find the truth in what they are selling...i mean recommending. I would absolutely stay away from working with them, the staff isnt ethical or trustworthy. their intention is to upsell services at all costs. this is not the type of business i want to deal with. More

Alex is great. My many years in retail have made me an extremely tough negotiator. Alex was able to work with me and get me the deal that I wanted. He was both pers My many years in retail have made me an extremely tough negotiator. Alex was able to work with me and get me the deal that I wanted. He was both personable and professional. More

I highly recommend both Aaron & George at Meadowlands Audi. They are great people and super friendly. Audi. They are great people and super friendly. More

This transaction was perfect in every aspects. The paperwork was ready and the process was very smooth: Thanks. The paperwork was ready and the process was very smooth: Thanks. More

Super friendly experience overall, leased my first audi 3 years ago and one of the best decisions. Alex is a pleasure to work with, he understood my needs and found the vehicle I was in the market for. His years ago and one of the best decisions. Alex is a pleasure to work with, he understood my needs and found the vehicle I was in the market for. His knowledge and customer service was top notch. Highly recommend audi Meadowlands for an amazing experience. More

Aaron took great care. Overall it was a very efficient and pleasant experience. I would recommend this dealership Overall it was a very efficient and pleasant experience. I would recommend this dealership More

I have been chasing the manager for months on reimbursement for a tow that was caused to faulty repair. they claim a change in management for the delay, yet no one has contacted me with a timeli reimbursement for a tow that was caused to faulty repair. they claim a change in management for the delay, yet no one has contacted me with a timeline or resolution. Courtney, the service manager is zero help. More

Unprofessional and incompetent. I purchased 4 Audi's when this dealer was owned by Benzel Busch and it was a great experience. The new owners Tasca are unprofessional and show no I purchased 4 Audi's when this dealer was owned by Benzel Busch and it was a great experience. The new owners Tasca are unprofessional and show no interest in the transaction other than handing them a check. Not one aspect of this wasn't wrought with errors on their part.. The Manager hasn't returned our call either to correct the ongoing errors on my lease account. More

I’ve bought 2 cars at Audi Meadowland because of how incredible Marilyn is!!! In 2011, I bought a 2010 Audi A4 from Marilyn— the car lasted me 318,000 miles!!!!! I came back to buy a 2022 Audi Q3 from M incredible Marilyn is!!! In 2011, I bought a 2010 Audi A4 from Marilyn— the car lasted me 318,000 miles!!!!! I came back to buy a 2022 Audi Q3 from Marilyn about 8 months ago. The car is AMAZING!! Marilyn was so easy to work with and kind. Thank you, Marilyn!! More

I brought my car in for warranty work nearly two months ago. After finally receiving a call that the vehicle was ready, I went to pick it up, only to be told it wasn’t ready. I played the voicemail confirm ago. After finally receiving a call that the vehicle was ready, I went to pick it up, only to be told it wasn’t ready. I played the voicemail confirming that the car was ready, and suddenly, the paperwork was found, but I was then asked for about $4k in payment. This is unacceptable. I have a platinum warranty, and I should not be charged for items that are supposed to be covered. It feels like an attempt to double-dip by billing both the warranty and me. I had to leave without my vehicle and will follow up on Monday to resolve this issue with the service advisor. More