Audi Marin - Service Center

Audi Marin responded

Thank you for taking the time to share your feedback about Gary at Audi Marin! We are delighted to hear that he was able to go above and beyond in his customer service and ensure that everything you needed was taken care of. We appreciate your recognition of our team member's hard work and we will make sure your comments reach him. Thank you for choosing Audi Marin and we look forward to seeing you again soon.

Audi Marin responded

Thank you for your continued loyalty and for taking the time to share your positive experience with us. We're thrilled to hear that you've consistently enjoyed the superb service that Audi Marin strives to provide. Delivering exceptional service is at the core of our values, and we're delighted that your most recent visit was no exception. We're grateful for your trust and look forward to serving you with the same level of excellence in the future. Should you have any further feedback or if there's anything we can assist you with, please don't hesitate to reach out. Thank you again for choosing Audi Marin. Warm regards, Audi Marin

Audi Marin responded

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are thrilled to hear that you consistently have a pleasant experience when you bring your car to Audi Marin. Our service technicians take great pride in providing top-notch service, and it's wonderful to know that their dedication has made a positive impact during your visits. Your satisfaction is our priority, and we're committed to ensuring that each interaction exceeds your expectations. If you have any questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We value your loyalty and look forward to continuing to provide you with exceptional service in the future. Warm regards, Audi Marin

Audi Marin responded

Thank you for sharing your positive experience with us. We're thrilled to hear that Amy provided you with helpful service and that everything was completed correctly and on time. Ensuring that our customers have a seamless and satisfactory service experience is our priority, and we're delighted that your visit to Audi Marin reflected that commitment. If you ever have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Audi Marin, and we look forward to serving you again in the future. Warm regards, Audi Marin

Audi Marin responded

Thank you so much for sharing your positive experience with us and for your kind words. We greatly appreciate your feedback, and we're thrilled to hear that you had a great service experience at Audi Marin.

Audi Marin responded

Thank you so much for sharing your positive experience with us and for your kind words. We greatly appreciate your feedback, and we're thrilled to hear that you had a great service experience at Audi Marin. Gene truly exemplifies the high standard of customer service that we aim to provide. We're delighted that his efforts made a positive impact on your visit. Your satisfaction is our priority, and we're dedicated to upholding this level of excellence. If you ever have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Audi Marin, and we look forward to serving you again in the future. Warm regards, Audi Marin

Audi Marin responded

Thank you for your generous review! Amy's helpful, responsive, and great communication skills are qualities we greatly value. Keeping you updated throughout the service process is integral to our commitment to providing excellent customer service.

Audi Marin responded

Thank you for taking the time to share your feedback regarding your recent experience at Audi Marin. We're glad to hear that our team did an amazing job in diagnosing the issue with your vehicle. We apologize for any inconvenience you experienced in terms of not being offered a loaner car. Your feedback is important to us, and we'll certainly take this into consideration as we continue to improve our services. We understand that the repair cost ended up being expensive, and we're sorry that you decided to have the repair done elsewhere. If you have any further concerns or if there's anything we can assist you with in the future, please feel free to reach out. Thank you for choosing Audi Marin, and we hope to have the opportunity to better serve you in the future.

Audi Marin responded

Thank you for your generous review! We understand the importance of keeping you informed throughout the service process, and we're pleased to hear that Gary was able to provide friendly and helpful service. Your satisfaction is our priority.

Audi Marin responded

Thank you for your generous review! We greatly appreciate your kind words about Amy's professionalism. Her attentiveness, informativeness, and intelligence make her a valued member of our team, and we are fortunate to have her representing Audi Marin.