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Audi Lubbock
Lubbock, TX
168 Reviews
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168 Reviews of Audi Lubbock
February 10, 2020
Excellent Customer Service Purchased 2019 Audi A6! Excellent Customer Service Car was exactly as described. Very nice staff did exactly as they promised. I would highly recommend the team at Audi Lubbo Excellent Customer Service Car was exactly as described. Very nice staff did exactly as they promised. I would highly recommend the team at Audi Lubbock. I worked directly with Jason Byford the manager good guy. Thank you for an honest experience. A ++++ More
by LuxSport Motor Group, LLC
Employees Worked With
Jason Byford
December 15, 2019
purchase of a new A6 The sales team, Matt Islas and Jason Byford provided a transparent look at the difference between my offer and their acceptance, and made the buying e The sales team, Matt Islas and Jason Byford provided a transparent look at the difference between my offer and their acceptance, and made the buying experience a non-adversarial one. They were very professional in getting the actual trade number, no back and forth dickering. Mike Tijerina was efficient in his completion of all the paperwork needed to complete the transaction. Thanks, Steve Gary More
by smgary
Employees Worked With
Matt Islas, Jason Byford, Mike Tijernia
December 10, 2019
Amazing Service Orlando Estrada is just amazing! He saw me on the road with a flat tire, recognized me, and stopped to help. He took me to work and after we had the c Orlando Estrada is just amazing! He saw me on the road with a flat tire, recognized me, and stopped to help. He took me to work and after we had the car towed to the dealership, replaced my tire and did some other scheduled maintenance the same day! He's a true gem and I'd recommend Alderson Audi and their service department to anyone! More
by KimT
Employees Worked With
Orlando Estrada
November 22, 2019
Orlando Estrada is an excellent representative for AUDI! He made me feel important and listened to all my concerns! He explained what was going to happen to my car and it did happen. Thank you for taking ca He made me feel important and listened to all my concerns! He explained what was going to happen to my car and it did happen. Thank you for taking care of me and my car! A happy customer! More
by Brenda Massey
Employees Worked With
Tracy Page
November 22, 2019
Audi Maint Took my wife`s Audi for routine maintenance, called rather late in day but Orlando was able to get me in for service. Was very satisfied with the serv Took my wife`s Audi for routine maintenance, called rather late in day but Orlando was able to get me in for service. Was very satisfied with the service I received and the customer service personnel were very courteous and attentive to my needs. I will continue to take my Audi in for service with them, they took care of me and got me out in reasonable time, even washed the car! More
by rrangel
Employees Worked With
Orlando Estrada, Alan Cummins, and Bianca Chavez great employees!!
October 24, 2019
Great Car Buying Ecperienced I live in Albuquerque and I bought my Audi Q3 at Alderson Audi Lubbock. I spoke with James, sales person, who was transparent and very helpful. He dis I live in Albuquerque and I bought my Audi Q3 at Alderson Audi Lubbock. I spoke with James, sales person, who was transparent and very helpful. He discussed my options and worked with Jason Byford, a finance specialist, who is an awesome person. They processed the document thru phone and had the car ready for me the next to drive back to Albuquerque. i felt no pressure and straight up professional people. I will definitely get my next audi at these location. Thank you James and Jason for a great buying experienced... you guys are wonderful people More
by Joderick
Employees Worked With
Jason Byford
October 14, 2019
Amazing Staff! All of the staff was super welcoming and went above and beyond to make buying my car the best experience ever. They worked hard to get me in the exact All of the staff was super welcoming and went above and beyond to make buying my car the best experience ever. They worked hard to get me in the exact vehicle. I highly recommend buying from this dealership!! Thank you Jason, Mandy and all the Audi of Lubbock dealership employees!! More
by alliarnwine
Employees Worked With
Jason, Mandy
October 06, 2019
Orlando Estrada went to bat for me & my Audi against the warranty company. Efficient, professional, relatable & very patient are some words to best describe him. warranty company. Efficient, professional, relatable & very patient are some words to best describe him. More
by J.F
Employees Worked With
Tracy Page
October 01, 2019
Leroy Gonzales went the extra mile to help me find the right car, then did everything he could to help me understand all the features of my new car. I will come back to this dealer again and will definite right car, then did everything he could to help me understand all the features of my new car. I will come back to this dealer again and will definitely use Leroy to help me pick the best vehicle for me. More
by Mustang
Employees Worked With
Leroy Gonzales
September 24, 2019
Great customer service! Worked a deal to fit my budget! I already had financing when contacting and unlike other dealerships did not want to run credit to try for some of th Worked a deal to fit my budget! I already had financing when contacting and unlike other dealerships did not want to run credit to try for some of there preferred lenders. Worked the deal and was in and out less than a day. Great experience! More
by hookem
Employees Worked With
Tyler Kane
