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Audi Lubbock
Lubbock, TX
169 Reviews
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169 Reviews of Audi Lubbock
January 11, 2018
Outstanding! Went to the dealership to get my phone charger replaced. Was iintroduced to the service team and got more than what I expected. Steve Mikula the manag Went to the dealership to get my phone charger replaced. Was iintroduced to the service team and got more than what I expected. Steve Mikula the manager was very engaging and helpful at the same time. Gave me some insight on my car and even gave me a car wash on top of it. I look forward to buy my next Audi thru them in the future. More
by darrynick08
Employees Worked With
Steve Mikula
December 31, 2017
Awesome buying experience My shopping experience with Adam Richards and Tracy Page was one of the best I've had in my many years of buying vehicles. Every employee was extreme My shopping experience with Adam Richards and Tracy Page was one of the best I've had in my many years of buying vehicles. Every employee was extremely friendly and helpful. I highly recommend Audi Lubbock to anyone interested in purchasing an Audi. More
by hutto
Employees Worked With
Nathan, Tracy Page
December 14, 2017
the best this is the best dealership experience that I have ever had, and I probably have bought 200 cars. not only are the employees at Alderson‘s brigh this is the best dealership experience that I have ever had, and I probably have bought 200 cars. not only are the employees at Alderson‘s bright and enthusiastic, but they really, truly care. Nathan Carroll, the young man who helped me, could not have been more thoughtful. Nathan is a bright but humble young man who bent over backwards to see that I was satisfied More
by dee
Employees Worked With
Nathan Carroll, Richard Adams, Garrett Reitz, Tracy Page
November 22, 2017
Audi Dealership Lubbock, TX Adam Richards was our sales person. He is so much fun to deal with. There was no pressure in buying. He told us what we needed to know to purchase the Adam Richards was our sales person. He is so much fun to deal with. There was no pressure in buying. He told us what we needed to know to purchase the AudiQ5. The atmosphere in the dealership was very friendly. It was by far the best experience I have ever had buying a car. I would definitely go back. I have never been treated that well from any other dealership. More
by Rhonda57
Employees Worked With
Nathan, Tracy Page
November 20, 2017
Great experience! Tyler Kane was an awesome sales rep who worked hard to find us the perfect car! Alderson has a reputation for great customer service, and this experie Tyler Kane was an awesome sales rep who worked hard to find us the perfect car! Alderson has a reputation for great customer service, and this experience didn't disappoint. Everything was excellent from start to finish. More
by KimT
Employees Worked With
Tyler Kane, Tracy Page
November 17, 2017
New dealership Brought my Audi Q5 in for 45,000 mile maintenance. Ended up getting new tires, also. Tire prices beat non Audi quotes I had obtained. Very glad to Brought my Audi Q5 in for 45,000 mile maintenance. Ended up getting new tires, also. Tire prices beat non Audi quotes I had obtained. Very glad to have an Audi dealership in West Texas now. Becky Clark will do everything possible to make your time at the dealership relaxing and productive More
by Shankob
Employees Worked With
Becky Clark, Tracy Page
November 15, 2017
From start to finish, service dept. was superb! Working with Becky Clark in making arrangements to have my Q5 in for factory required recalls has been easy and uncomplicated. I didn't have to reques Working with Becky Clark in making arrangements to have my Q5 in for factory required recalls has been easy and uncomplicated. I didn't have to request a thing or be inconvenienced in the least. A shuttle or a loaner car was at my disposal depending in what I wanted. Their attitude at the dealership truly is all about whatever the customer wants and whatever it takes to make the experience smooth. Becky is a breath of fresh air and I appreciate how accommodating and informative she was! More
by bkc427
Employees Worked With
Becky Clark
November 15, 2017
Bought used Audi I was surprised how accommodating the sales department was in trading a used car for a used Audi. The price was spectacular and they made it economica I was surprised how accommodating the sales department was in trading a used car for a used Audi. The price was spectacular and they made it economically possible. I thank them very much! Brennen Phipps the salesman was very quick to respond to my emails and phone calls. The dealership is new and the most beautiful showroom I have ever seen. I love this dealership and highly recommend Brennen More
by eileendee
Employees Worked With
Brennen Phipps
October 30, 2017
Awesome experience buying my new Q5 From the time I walked thru the door to take a test drive until I drove off in my new Q5, I was so impressed with the friendliness and professionalism From the time I walked thru the door to take a test drive until I drove off in my new Q5, I was so impressed with the friendliness and professionalism of the Audi Lubbock staff! I felt like I was their only customer. They took the time to explain every step of the purchase and to teach me how to enjoy my new vehicle! More
by Debbie
Employees Worked With
Adam Richards, Steve Mikula, Garrett Rietz , Nathan Carrol, Tracy Page
October 19, 2017
service writer Becky Clark Service writer, Becky Clark, is the most committed service person I have ever experienced. She was most helpful and responsive to my needs and asked Service writer, Becky Clark, is the most committed service person I have ever experienced. She was most helpful and responsive to my needs and asked all of the appropriate questions to solve my problem, with enthusiasm and positive attitude. I have nothing but GREAT accolades for the service department of Lubbock Audi. More
by JohnO
Employees Worked With
Becky clark
