Back

Audi Lubbock

Lubbock, TX

not yet
rated
168 Reviews

1949 W Loop 289

Lubbock, TX

79403

Directions

By Type

168 Reviews of Audi Lubbock

October 10, 2018

My first experience in service Both Tracey Page and Orlando Estrada.were excellent. TRaces introduced himself as the general manager and discussed areas of concern. Orlando was pr More

by Pdw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada, Tracy Page
Oct 12, 2018 -

Audi Lubbock responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

October 04, 2018

Maintenance on 10/2/18 The service I got at Audi of Lubbock on 10/2/18 was great. Orlando Estrada reviewed everything that needed to be done as well as necessary work on my More

by Cheerios0476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada
Oct 05, 2018 -

Audi Lubbock responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

Feb 06, 2020 -

Cheerios0476 responded

The service I get at Audi of Lubbock is excellent. I would recommend them to anyone needing a new car. From the service department to the management team, everyone is very friendly. Thank you for taking care of me and my car. My ride is much better with the new tires!!

October 03, 2018

Reviewing Orlando Estrada He was the best person ever to help me with my Audi. He made sure all my questions were answered . He was also available whenever I needed. He was cou More

by Shai
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam and Peter and James (don’t know their last names)
Oct 05, 2018 -

Audi Lubbock responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

September 21, 2018

Friendly people. No pressure. Got me the car I wanted. No pressure. Gave me a good deal. Very friendly people. Did not try to take advantage of me because I am a woman. I really ap More

by Blue car woman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 26, 2018 -

Audi Lubbock responded

Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on being a new car owner!

September 07, 2018

Great Customer Service Orlando Estrada, thank you getting my car fixed after body shop managed to assuming used old parts on my Audi Q7. And for picking my Vehicle up and br More

by SKMarquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada & second time James has brought my Audi to me.
Sep 11, 2018 -

Audi Lubbock responded

Thank you so much for leaving us this great review! We're so glad that Orlando and the team took such good care of you and your vehicle during your recent visit! It is our pleasure to help you in any way possible, and we hope to see you again the next time you are in need of automotive assistance!

August 09, 2018

Excellent Service Henry Gonzalez, thank you for making our car buying experience amazing!!! Everyone at Alderson's Audi of Lubbock was so friendly and attentive...I wi More

by Lovemycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Tijerina
Aug 15, 2018 -

Audi Lubbock responded

Congratulations on your new Audi! We're so thrilled to hear that you are so satisfied with your buying experience and your new vehicle, and we are so glad that Henry could be of assistance to you! We appreciate your recommendation, and we hope to see you again when your Audi is ready for service!

August 04, 2018

Great Dealership Tyler Kane at Audi Lubbock was fantastic! Most of our interaction was through text but he was always there when I had a question and worked with me to More

by Austint1042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kane
Aug 09, 2018 -

Audi Lubbock responded

Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service.

August 02, 2018

Audi Lubbock ALWAYS has the most amazing service! I’m out of Midland, so I have to drive a couple of hours to get my Audi serviced, Audi always welcomes us like family even when we’re a bit late they More

by Miguel89.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter, Steve, I wish I knew the Hispanics mans name
Aug 15, 2018 -

Audi Lubbock responded

Hi Miguel, Thank you so much for sharing this great review! We are so glad to hear that Peter, Steve, and the team have consistently offered you such welcoming and helpful service; and we hope that your experiences working with us make the extra distance work the travel! We look forward to working with you again next time!

July 07, 2018

BABY'Y NEW CAR FAST AND EASY GOING ADAM RICHARDS DID A GREAT JOB LOVED THE BUILDING ! showed us the thing to do with the new car thanks ok More

by steve 909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ADAM RICHARDS, Tracy Page
Jul 11, 2018 -

Audi Lubbock responded

Hi Steve! Thanks so much for your kind review! We're so glad that Adam and Tracy did such a good job in providing you with a helpful and efficient experience! We hope that you are enjoying your new vehicle!

July 04, 2018

Exceptional knowledge I went in to look at an Audi R8 to add to my car collection, and met Adam Richards. The man very versed on all the specs and options the car possessed More

by TCat17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Richards
Jul 11, 2018 -

Audi Lubbock responded

Thanks so much for taking the time to leave Adam this great review! We're so pleased that he was able to educate you on the awesome Audi R8! It's always important to us that we do not push for sales, but rather, that we ensure that our guests make the best decisions suited for them. We wish you luck in your vehicle search, and we are so excited to work with you again when the time comes!

...
12
...