Audi Lubbock

Best Service Ever Orlando & The Crew at Audi Lubbock are outstanding! They are cut from a different cloth and they genuinely care about providing “Real, True, Customer Orlando & The Crew at Audi Lubbock are outstanding! They are cut from a different cloth and they genuinely care about providing “Real, True, Customer Service experience! I’m very pleased with everything. Would highly recommend using Audi Lubbock for any & all your service needs. Wether you drive an Audi or a Chevy, trust the people at Audi Lubbock!!!! More

Repair tires Orlando Estrada went above and beyond with the service that he provided I believe he is one of the top persons they are in the service department. I Orlando Estrada went above and beyond with the service that he provided I believe he is one of the top persons they are in the service department. I highly recommend him with Audi He would be promoted to a higher position in that Deparment. More

Great service experience I bought my Audi before this dealership opened but went for service as it’s cliser than Albuquerque. Orlando was great getting my recall part that Alb I bought my Audi before this dealership opened but went for service as it’s cliser than Albuquerque. Orlando was great getting my recall part that Albuquerque couldn’t seem to get as promised twice. They took great care of me and my car noticing the tire tread was bad they stayed late to put on new tires and do allighnment getting me back on the road by 7 PM. This experience renewed my faith in the idea of good service is still alive. Everyone I encountered there was professional and polite. Orlando even helped me move my shopping items from the loaner car to mine. Couldn’t be happier. More

Excellent service Got my SUV recently serviced and also needed some software updates. Orlando Estrada was the service advisor and was very helpful and professional. Emp Got my SUV recently serviced and also needed some software updates. Orlando Estrada was the service advisor and was very helpful and professional. Employees like him are what makes Audi a superior brand. More

Kind and helpful This was our 3rd visit to Audi in Lubbock. Orlando Estrada, Tracy Page and all the other staff have always been super helpful and kind to us. We have This was our 3rd visit to Audi in Lubbock. Orlando Estrada, Tracy Page and all the other staff have always been super helpful and kind to us. We have come with a toddler and a baby and a lot of questions every visit and are greeted warmly and openly and have felt our needs have been taken care of. More

Adam Richards Great experience!! Adam Richards was great! I love the car. Having some trouble with Audi care. It rides really smoothly and is very comfortable. So f Great experience!! Adam Richards was great! I love the car. Having some trouble with Audi care. It rides really smoothly and is very comfortable. So far i love it. More

Great Service This was by far the best place I have EVER bought a car from. Henry Gonzalez made our experience pleasant and easy. I would definitely use them agai This was by far the best place I have EVER bought a car from. Henry Gonzalez made our experience pleasant and easy. I would definitely use them again or recommend them highly!! We live 2 hours away and the car was delivered to us the same day we purchased the car within hours of making the deal. More

2019 Audi Q7 Purchase Overall, I had a great experience with my purchase of my 2019 Audi Q7. My experience started with a vehicle fault with one of my vehicles, while trave Overall, I had a great experience with my purchase of my 2019 Audi Q7. My experience started with a vehicle fault with one of my vehicles, while traveling across the country. I found my way in Lubbock, TX, where I met Jason, Thomas, Tracy and the rest of the Audi team. I did not intend to buy a vehicle, but their team worked with me, and met my needs for the purchase. To top it off, they even shipped my vehicle to my final destination. It was a fantastic experience, and they have my complete recommendation. More

Service! I came in for a recall on my Audi Q5 and to get my oil changed. I was amazed at how friendly and helpful everyone was there. This was by far the best I came in for a recall on my Audi Q5 and to get my oil changed. I was amazed at how friendly and helpful everyone was there. This was by far the best experience I have ever had at any car dealership. They made sure that my wait time was what they said it would be, and made sure that during my time there, I was comfortable. I loved that I got a complimentary car wash and vacuum. Orlando Estrada was great at making sure that I got what I needed, and answered all of my questions. It made the 2 hour drive to the dealership worth it. More