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Audi Lehi - Service Center

Lehi, UT

4.5
134 Reviews

134 Reviews of Audi Lehi - Service Center

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September 15, 2024

Everyone is always well informed and helpful. I appreciate how quickly the service team gets to you. You feel like you matter to them. More

by jlewis3376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axson Kabwere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sadie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Mullican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 15, 2024

Ali Moser and the Service Manager are So Outstanding that they Deserves Raises!!!! They truly put the customer first!!! More

by Bill F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 13, 2024

Everything was great but the tech did not reset my tire pressure monitor. They did complete everything else that I needed addressed. More

by TJ.pressley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pressley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axson Kabwere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baun Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Turja
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunne Couvrette
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Repairs & services are way too expensive compared to other options. I got other bids for much less. More

by kmdyer571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Audi Lehi responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Simon Millican, Service Manager simonm@kengarff.com

September 12, 2024

Service was great and Allie was so kind and helpful snd explained everything. Car is running great More

by jannbankhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Audi of Lehi has been the best dealership I have ever dealt with. Always so kind and considerate and explain everything in detail. More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axson Kabwere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 12, 2024

Simple scheduling, great reception on the drop off, clear communication during the service. Easy pickup when it was done. Thanks guys! More

by matt@barosfamily.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 09, 2024

Your service team is always so friendly, professional and knowledgeable. Rich Dahl is always a pleasure to work with - top notch! More

by chuck_riddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 09, 2024

We have had a bad experience with this dealership since we purchased our Audi. Delivery from salesperson was terrible, service was needed to fix showroom car, guy fixing it left halfway done while I was wa More

by hbready
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Moser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Audi Lehi responded

Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Dave Turja, General Manager davet@kengarff.com

September 08, 2024

People and nice but very busy, in terms of overall would have given 5 stars but it took 7 hours for a regular service with an appointment. I do appreciate the loaner but time frames would be nice to know ah More

by NRA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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