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Audi Lehi - Service Center

Lehi, UT

4.5
193 Reviews

193 Reviews of Audi Lehi - Service Center

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February 05, 2025

They were very professional and attentive, they finished the work in the timeframe discussed and assisted me promptly with a very detailed explanation and professional demeanor More

by ralphwhatley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 05, 2025

I was immediately greeted and asked what my needs were. They were ready for my car at that time. More

by RESQMEDIC62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 04, 2025

Rich was phenomenal. He truly cared about me getting the best service in the most timely manner! It was the best service I’ve had at an Audi dealer. Thank you Tich!!! More

by Tgbreeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 31, 2025

The communication between me and the service consultant was awful. Allie was so demanding and very pushy toward closing on servicing the car which is quite unprofessional. I was there for the battery recal More

by Khloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Moser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Audi Lehi responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our service department, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Simon Millican, Service Manager simonm@kengarff.com

January 22, 2025

I had a very good experience. My service was very quick and convenient. They also provided me a very nice loner for the day. I would recommend Audi of Lehi. More

by bre022223
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
Jan 24, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 22, 2025

I was told that a wire harness needed replaced turns out looking at it, it was repaired not replaced. Words do matter. I wish the heafty bill was a little more detailed than a generic write up. I like to kn More

by Taylor.33Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Axson was my service rep and was so helpful, knowledgeable. Excellent help. She programmed my car sensor for me and showed me how to use it. The over all service was prompt and professional. The More

by daybreakliving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
Jan 21, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 19, 2025

They are attentive and efficient and put me first. Always greeting you with a smile. More

by Adam Jensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
Jan 21, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 18, 2025

Our service advisor, Axson was exceptional! She kept us informed and she was very knowledgeable. More

by MarkEdem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
Jan 21, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 18, 2025

Allie and Lehi Audi always go beyond to make the customer experience the best it could be! Thank You! More

by Bill F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Turja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Mullican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunne Couvrette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Audi Lehi responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!