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Audi Lehi - Service Center

Lehi, UT

4.5
169 Reviews

169 Reviews of Audi Lehi - Service Center

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January 10, 2025

Difficult to get a return phone call from a Service Tech in the beginning. After drop off for service Sadie provided text communication. This worked well in the beginning, had a period of poor communication More

by NedMAASai
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sadie Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Audi Lehi responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Simon Millican, Service Manager simonm@kengarff.com

January 10, 2025

Prices were too high. I requested a discount via a coupon I had but forgot to bring when picking up my car. I asked if I could get a credit via email but got no response More

by HATTRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Moser
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Audi Lehi responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Dave Turja, General Manager davet@kengarff.com

January 06, 2025

Very efficient & friendly service provided by the Xavier, he’s the best customer service rep to deal with More

by Damantib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Jan 06, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 05, 2025

Hard to get in, sometimes takes weeks. Premium price without premium service. They wash your car for you, but it’s probably the worst car wash I’ve ever had. They will also happily sell yo More

by karl.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach
Jan 06, 2025 -

Audi Lehi responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Simon Millican, Service Manager simonm@kengarff.com

January 04, 2025

Tanner went the extra mile to me with a warranty issue. He took my call after hours and got me set up for an appointment very quickly. Nice going Tanner and Team Porsche Lehi More

by ken@paar-llc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 03, 2025

Provided requested service in a quick timely manner…even took the time to wash the car. This is a typical experience from Audi Lehi. Allie is great to work with, very professional. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 26, 2024

Outstanding service. Audi it’s a trust worth car and the customer service is pristine. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axson Kabwere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sadie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Mullican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Audi Lehi responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

December 26, 2024

Service is always done in the amount of time they tell me. Service area is comfortable to wait. Everyone is very friendly and service oriented. More

by ftryon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 24, 2024

Had an amazing experience! ! Axson was very helpful! I’ll definitely go back if I ever need to! More

by Kailyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 18, 2024

Everything was very professional and Rich kept me well informed about my vehicle. Thank him More

by loislems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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