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Audi Lehi - Service Center

Lehi, UT

4.5
150 Reviews

150 Reviews of Audi Lehi - Service Center

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December 05, 2024

For software update my Audi etron went into a limp mode. Had to wait two weeks for an appointment. At the time of the appointment they did not have a courtesy car. I did not have a car for two weeks because More

by Kosty
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Lenker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Turja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sunne Couvrette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Audi Lehi responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Simon Millican, Service Manager simonm@kengarff.com

December 04, 2024

Addie was very intentive to my needs. Great listener. Quick service. Thank you for your service. More

by hsjolley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axson Kabwere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheree Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 04, 2024

Service rep meets me at the car. Everything is easy, quick and done accurately. Receive follow-up video and a clean car. More

by GRAYMALKIN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 04, 2024

It’s. Great dealership, and I am well taken care of whenever i go. People there see to always be in a good mood, and enjoy their job, which shows by how I’ More

by L_day1ey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 02, 2024

I was grateful for them getting our car in the same day for a new battery. We only have one car and it helped us out so much. More

by grannylesliec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axson Kabwere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sadie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Mullican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Luke
Dec 02, 2024 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 27, 2024

A beautifully clean, welcoming, friendly dealership. Great staff and great service! I highly recommend them! More

by KESPEGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician (sorry I can't remember his name)
Nov 27, 2024 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 26, 2024

I will continue to buy cars from Chris Lenker and Sean Odea…..anyone who buys a porsche from another dealership is missing out. They are honest and hard working. They have earned my business for life. More

by JLARSON8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baun Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Turja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Odea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Audi Lehi responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

November 22, 2024

Sadie was great. The rest of the service was bad. My car went in 3 different times for a recall and they never game me a loner because they didn’t have enough. Not th More

by Jensenpratt96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sadie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Audi Lehi responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Simon Millican, Service Manager simonm@kengarff.com

November 21, 2024

I have worked with Axson on numerous occasions. She is always very attentive, courteous, professional, and mindful. The technicians are thorough and are also great communicators. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Insanely overpriced parts and service. I was quoted over $20,000 and had the same work done at my mechanic for under $4000 More

by chad92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Moser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Audi Lehi responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Simon Millican, Service Manager simonm@kengarff.com

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