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Audi Lehi - Service Center

Lehi, UT

4.5
186 Reviews

186 Reviews of Audi Lehi - Service Center

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February 10, 2025

So appreciate that a loaner was offered to me- made a huge difference! My service rep, Zach, was so helpful, informative and great to work with More

by sarbo58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 11, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 08, 2025

The service dept. was very helpful and easy to work with. They were very professional. More

by jeffschmidt11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 06, 2025

Easy in and easy out The process was easy, uber option is wonderful. Service was pretty quick. More

by jmcallister9859
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Addie Heath
Feb 11, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 05, 2025

They were very professional and attentive, they finished the work in the timeframe discussed and assisted me promptly with a very detailed explanation and professional demeanor More

by ralphwhatley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 05, 2025

I was immediately greeted and asked what my needs were. They were ready for my car at that time. More

by RESQMEDIC62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 04, 2025

Rich was phenomenal. He truly cared about me getting the best service in the most timely manner! It was the best service I’ve had at an Audi dealer. Thank you Tich!!! More

by Tgbreeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 31, 2025

The communication between me and the service consultant was awful. Allie was so demanding and very pushy toward closing on servicing the car which is quite unprofessional. I was there for the battery recal More

by Khloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Moser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Audi Lehi responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our service department, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Simon Millican, Service Manager simonm@kengarff.com

January 22, 2025

I was told that a wire harness needed replaced turns out looking at it, it was repaired not replaced. Words do matter. I wish the heafty bill was a little more detailed than a generic write up. I like to kn More

by Taylor.33Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

I had a very good experience. My service was very quick and convenient. They also provided me a very nice loner for the day. I would recommend Audi of Lehi. More

by bre022223
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
Jan 24, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 21, 2025

Axson was my service rep and was so helpful, knowledgeable. Excellent help. She programmed my car sensor for me and showed me how to use it. The over all service was prompt and professional. The More

by daybreakliving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
Jan 21, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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