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Audi Lehi - Service Center
Lehi, UT
182 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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182 Reviews of Audi Lehi - Service Center
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February 16, 2015
Go somewhere else! Caveat emptor. After you drive off the lot with your new car, they no longer care. When my mapping software wasn't working, they blamed Google Earth a Caveat emptor. After you drive off the lot with your new car, they no longer care. When my mapping software wasn't working, they blamed Google Earth and didn't even bother to look into it for me. I contacted them repeatedly about the problem, and this went on for over a year. When it was time for service, they were supposed to pick up my vehicle and return it to my home, but getting that set up was extremely difficult and ultimately didn't happen. It seems the sales and service departments have no communication with each other at all. I ended up at Strong Audi and they diagnosed my mapping problem and gave me an A8L loaner. Not the same as pick up and delivery, but much easier, and with better results. I recommend you start your experience at Strong Audi. For anyone considering an A8L... FYI, the trunk is too small for a set of golf clubs despite what they may tell you. The night vision system is completely worthless. It doesn't work in the rain or fog, which is when you'd need it. Clearly not worth the cost. More
by Golf_N_Ski
Employees Worked With
Simon Millican, Jennifer Cline
March 01, 2011
I have purchased 5 vehicles from Ken Garff Porsche/Audi/VW, most recently my 2008 Audi RS4. When needing service work I have the choice of which dealer or service facility to use, and I choos Porsche/Audi/VW, most recently my 2008 Audi RS4. When needing service work I have the choice of which dealer or service facility to use, and I choose to bring my cars to Ken Garff because I feel that Brandon, Dagan, and Justin are trusted advisors. They know my cars, know the history of the cars, and help me keep my cars performing the best they can. When dealing with them I feel that they represent my best interests and they go out of their way to make me feel like a valued customer. I even choose to service other vehicles that weren't purchased at Ken Garff Porsche/Audi/VW here because of the excellent care they receive. My service experience with Ken Garff has always been exceptional and I've referred many of my friends to the dealership to service their vehicles as well. More
by jstahmann
Employees Worked With
Brandon Rigby, Dagan Elton, Justin Hunsaker, Justin Hunsaker
