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Audi Lehi - Service Center

Lehi, UT

4.5
206 Reviews

206 Reviews of Audi Lehi - Service Center

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August 22, 2024

They were professional and went above and beyond to help me get my car serviced. More

by visas_mints.04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 21, 2024

When trying to call service, I did not get a live body at least 3 times. Part of the service I asked for was not done, but the service rep said they did the best they could. But they didn’t even open the pac More

by Jacque.millard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Addie Heath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Audi Lehi responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Simon Millican, Service Manager simonm@kengarff.com

August 21, 2024

If I can give 0 stars I would the staff was so rude! The price gouging is crazy. Will never take my car back. More

by Meghan wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Moser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Dahi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Audi Lehi responded

Thank you for your review, Meghan. It’s important to us that every customer has a positive experience at our dealership, so we’d like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to us at the contact information listed below so that we can look further into this. Simon Millican, Service Manager simonm@kengarff.com

August 19, 2024

Allie is amazing. I’ve had her as my service professional before, and she delivers next level service each and every time. 👏👏 More

by Landon_Starr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Axson Kabwere
Aug 21, 2024 -

Audi Lehi responded

Thanks for your review! It is wonderful to hear that Allie provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

August 19, 2024

Sadie made my time at the service center a pleasure. Give her a raise. Thanks Joe More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Luke
Aug 21, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 15, 2024

Great service. Loved the video from the mechanic on the work performed on my vehicle. More

by Jsratliff16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 14, 2024

Well I paid $200 for the tech in 15 min to tell me exactly what I told him. A 63000 mile engine is burning through 1 quart of oil a week and I'm being told that's not a defective engine and it isn't More

by mleduc14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Moser
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I only spoke to Allie, no idea who anyone else is
Aug 16, 2024 -

Audi Lehi responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Simon Millican, Service Manager simonm@kengarff.com

August 14, 2024

Great service easy to work with very clear instructions and they did the work really fast. More

by cnweston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

August 14, 2024

Quick and efficient service. Addressed all concerns and provided a ride to and from the dealership. More

by mackay.breivik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 12, 2024

Audi Lehi was great. Easy to make an appointment and they took care of my issue More

by brent_murdock
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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