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Audi Lehi - Service Center

Lehi, UT

4.6
200 Reviews

200 Reviews of Audi Lehi - Service Center

Sort by
August 25, 2024

Excellent service and communication. They took a lot of time to explain what my car needed. The service was quick. More

by Erics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

August 24, 2024

Excellent customer service, she helped me to solve my ride back home and ride to pick up my car. Thanks More

by Ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
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August 24, 2024

From everything to when I dropped my car off to it getting fixed it was the worst customer service and job done on my car to date. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abigail Darais
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Audi Lehi responded

Hi William, we're sorry to hear that you were unsatisfied with your experience here. If you would like to discuss this further, please contact me. Thank you. Simon Millican, Service Manager simonm@kengarff.com

August 23, 2024

Great service and people! I use them extensively and will continue to do so. Thanks More

by curtis21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sadie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Mullican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, Axson Kabwere
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August 22, 2024

They were professional and went above and beyond to help me get my car serviced. More

by visas_mints.04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 21, 2024

When trying to call service, I did not get a live body at least 3 times. Part of the service I asked for was not done, but the service rep said they did the best they could. But they didn’t even open the pac More

by Jacque.millard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Addie Heath
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Audi Lehi responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Simon Millican, Service Manager simonm@kengarff.com

August 21, 2024

If I can give 0 stars I would the staff was so rude! The price gouging is crazy. Will never take my car back. More

by Meghan wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Moser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Dahi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Audi Lehi responded

Thank you for your review, Meghan. It’s important to us that every customer has a positive experience at our dealership, so we’d like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to us at the contact information listed below so that we can look further into this. Simon Millican, Service Manager simonm@kengarff.com

August 19, 2024

Allie is amazing. I’ve had her as my service professional before, and she delivers next level service each and every time. 👏👏 More

by Landon_Starr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Axson Kabwere
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Aug 21, 2024 -

Audi Lehi responded

Thanks for your review! It is wonderful to hear that Allie provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

August 19, 2024

Sadie made my time at the service center a pleasure. Give her a raise. Thanks Joe More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Luke
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Aug 21, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 15, 2024

Great service. Loved the video from the mechanic on the work performed on my vehicle. More

by Jsratliff16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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