Audi Lehi - Service Center

The service at Ken Garff Porsche and Audi in Lehi is outstanding. The customer service is professional and friendly and treats you like family! The service department does excellent work and always goes outstanding. The customer service is professional and friendly and treats you like family! The service department does excellent work and always goes the extra mile to make sure customers are happy. It’s always a pleasure to get my car serviced. More

The mechanic claimed to have had to jump start my car twice while it was in for service. The car was started 6 more times without needing to be jumpstarted after his claim. I question why it wouldn't s twice while it was in for service. The car was started 6 more times without needing to be jumpstarted after his claim. I question why it wouldn't start for him but did for others. More

Very professional. Nice facility. They paid for Uber to and from. Video of analysis was positive. Nice facility. They paid for Uber to and from. Video of analysis was positive. More

Axson was great! She was gracious and helpful when I needed some extra time. Everyone was wonderful. Thanks so much. She was gracious and helpful when I needed some extra time. Everyone was wonderful. Thanks so much. More

So quick and so easy! Audi lehi does great work! Super kind staff as well! Audi lehi does great work! Super kind staff as well! More

axson was super super helpful and nice and answered all my questions and was easy to work with. my questions and was easy to work with. More

Even though I didn’t purchase my car there I was treated extremely well. The service was done quickly. extremely well. The service was done quickly. More

Audi Lehi service department is quick and thorough. They explain what will be done and give reasonable time estimates for the work. Rich is great to work with behind the counter. They explain what will be done and give reasonable time estimates for the work. Rich is great to work with behind the counter. More

Zach did a great job signing me in and keeping me up to date on how the service was progressing. A very positive experience, thanks! date on how the service was progressing. A very positive experience, thanks! More

I purchased a new 2018 Audi Q7 a little over 4 years ago. Completed all services and oil changes at the dealer.. Then last month the engine died while driving on I-80. I had it towed to Lehi Audi. Ken Garff Completed all services and oil changes at the dealer.. Then last month the engine died while driving on I-80. I had it towed to Lehi Audi. Ken Garff Lehi Audi wanted $35,000 to replace the engine, more than the current value of the car. We were offered $3,500 by the dealer so they could take it to auction and 10% off MSRP on a new Audi. North America Audi says all reimbursement is up to the dealer. It’s a total loss to us. I expected MUCH more from Audi for a $60,000 car meticulously maintained, and couldn’t be more disappointed in Ken Garff Lehi Audi. Audi will never see us cross their threshold again. It’s hard to find the words that express our disappointment and anger. More