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Audi Lehi - Service Center

Lehi, UT

4.5
150 Reviews

150 Reviews of Audi Lehi - Service Center

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August 01, 2024

The recall I went in for was taken care of. I was told it world be a 30-45 minute fix but I was there for over two hours waiting. More

by BECKYEWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Always the best service at Audi Lehi. Thank you for the videos of my car. More

by laura.manwaring
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 31, 2024

Great experiences with repairs two times in a row now—convenient Uber, explanatory videos from the tech, etc. More

by bf6917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 31, 2024

Customer service is excellent. Service dept is excellent however callin on the telephone is difficult . More

by DALEBURNETT47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

Axson never keeps me waiting when I arrive, she’s very knowledgeable and kind. She helps explain what is needed both currently and future services. She is definitely my favorite service advisor I’ve ever More

by ASHLEYGARZA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Audi Lehi responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

July 27, 2024

Allie was friendly and helpful. I also appreciate that she was able to explain the problem with my tires. Service was great with the car. More

by alison.nielson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 25, 2024

Axson and Audi always make sure we have everything we need with great customer service. They are the best. More

by tatemcvay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 25, 2024

Got right to my car and took care of the problem in a timely manner More

by ENCHECKETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 25, 2024

Allie was great … she followed through with all she promised and more … able to work in a recall the same day … !!! More

by jefft50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 24, 2024

The dealership is very professional and helpful. The one complaint I have is that as an end user I can’t reserve a loaner car when scheduling service. Instead, I’m forced to call into the dealership More

by dmcdonald3478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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