240 Reviews of Audi Lehi - Service Center
Great first experience at this location. Brady kept me informed throughout the entire process while getting my oil changed. Received a complete video inspection from the tech which showed Brady kept me informed throughout the entire process while getting my oil changed. Received a complete video inspection from the tech which showed me some future maintenance to address. Overall great experience. Thank you More
Always great service and follow up from the dealership. Nice work from all of the technicians and staff. Nice work from all of the technicians and staff. More
They take care of the customer. Your car is in great care. They're attentive to making sure you have a ride to and from the dealership. It's been a no hassle experience for me. I li Your car is in great care. They're attentive to making sure you have a ride to and from the dealership. It's been a no hassle experience for me. I like the update texts and video about the car too More
There was a lot of communication with me throughout the whole process. My service advisor was awesome and the tech sent me a very descriptive video. whole process. My service advisor was awesome and the tech sent me a very descriptive video. More
I feel strongly I was dealt with dishonestly. This service was a parade of errors, which while frustrating, is not unforgivable so as long as your team takes responsibility for their errors and This service was a parade of errors, which while frustrating, is not unforgivable so as long as your team takes responsibility for their errors and apologizes professionally. This service was all about denial of errors and not accepting responsibility. I asked to speak with Simon, the manager. I left a very nice voicemail for him but he refused to return my call. Please, please I am requesting a call from an executive who can mend this issue. I am not furious, but I feel I was dealt with extremely unfairly and dishonestly. Please call me at 415-283-5544 to discuss further. Thank you, Nick More
The diagnostics fell short and my questions were not addressed. I felt multiple times that diagnostic steps should have been taken further and this last visit was a perfect example. I corrected the prob addressed. I felt multiple times that diagnostic steps should have been taken further and this last visit was a perfect example. I corrected the problem later after Audi Lehi left repair next steps as “replace engine”. Repair was a $300 part. How can trust be built with this dynamic? More
The Warranty service people at this dealership are excellent in every way. They exceed any expectations. excellent in every way. They exceed any expectations. More
Was in and out within a reasonable time. Quick, clean, and professional! Exceptional refreshment area for customers! Quick, clean, and professional! Exceptional refreshment area for customers! More
Great staff, excellent service, professionalism and efficient. They have done a great job of taking care of my A6's needs ever since I purchased it. Very pleased with the dealership. efficient. They have done a great job of taking care of my A6's needs ever since I purchased it. Very pleased with the dealership. More