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Audi Lehi - Service Center

Lehi, UT

4.5
193 Reviews

193 Reviews of Audi Lehi - Service Center

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March 11, 2025

When they’re good, they’re good. Unfortunately I’ve experienced massive communication failures—including going completely dark on me for more than 36 business hours when their task w More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xavier
Mar 12, 2025 -

Audi Lehi responded

Thank you for taking the time to leave a review, Brian. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Simon Millican, Service Manager simonm@kengarff.com

March 06, 2025

Great communication when discussing different phases of my cars diagnostic. Very thorough. Very much appreciated More

by JOHNNYBREEZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 28, 2025

The Lehi service department provides excellent customer service and provides timely updates on your vehicle status. More

by brandonallgier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 26, 2025

Went well and they allowed me to keep my car there over the weekend. Very good costumer service More

by roobelue
Recommend Dealer
Yes
Employees Worked With
Brady
Mar 05, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 26, 2025

I can always count on getting my vehicle in and taken care of in a timely manner. More

by ames_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 25, 2025

I always love the service myself and my car receives when I take it in! More

by chrisrgarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 23, 2025

Easy to work with, responsive to questions. Helped build a nice car..Thanks for all your help. More

by COLIN_D_JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Odea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 22, 2025

She was not as accommodating and friendly up front as I had expected her to be to a new customer More

by KKLarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 21, 2025

the service was done in a professional and efficient way as always. They sent me the video of my car to show me the state of it. As always the communication was very effective, Richard is the best! I am ver More

by RUTBERRONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Audi Lehi responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

February 21, 2025

Allie in the Service Department is professional, warm, personal, responsive, knowledgeable, and a great communicator! She remembers me by name, updates me on the progress of my vehicle, and follows throug More

by kwilliams61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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