Audi Lehi - Service Center
Lehi, UT
193 Reviews of Audi Lehi - Service Center
When they’re good, they’re good. Unfortunately I’ve experienced massive communication failures—including going completely dark on me for more than 36 business hours when their task w Unfortunately I’ve experienced massive communication failures—including going completely dark on me for more than 36 business hours when their task was only to replace a battery. That lapse ended up putting me in a dangerous situation—I had to take an ill-equipped loaner back to my house (at 7000ft) during an intense snowstorm. This happened despite me trying to get a hold of them in every way I could think of to avoid this situation. If you value your time and reliable communication, I don’t recommend them. More
Great communication when discussing different phases of my cars diagnostic. Very thorough. Very much appreciated my cars diagnostic. Very thorough. Very much appreciated More
The Lehi service department provides excellent customer service and provides timely updates on your vehicle status. service and provides timely updates on your vehicle status. More
I can always count on getting my vehicle in and taken care of in a timely manner. care of in a timely manner. More
I always love the service myself and my car receives when I take it in! I take it in! More
Easy to work with, responsive to questions. Helped build a nice car..Thanks for all your help. Helped build a nice car..Thanks for all your help. More
She was not as accommodating and friendly up front as I had expected her to be to a new customer had expected her to be to a new customer More
the service was done in a professional and efficient way as always. They sent me the video of my car to show me the state of it. As always the communication was very effective, Richard is the best! I am ver as always. They sent me the video of my car to show me the state of it. As always the communication was very effective, Richard is the best! I am very satisfied with the Audi Care service. More
Allie in the Service Department is professional, warm, personal, responsive, knowledgeable, and a great communicator! She remembers me by name, updates me on the progress of my vehicle, and follows throug personal, responsive, knowledgeable, and a great communicator! She remembers me by name, updates me on the progress of my vehicle, and follows through on all commitments. She is everything you would want in someone representing the Audi brand. I have tried to lure her away from Audi so that she can work at my company. It has not worked yet, but I continue to try! More