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Audi Lehi - Service Center

Lehi, UT

4.5
240 Reviews

240 Reviews of Audi Lehi - Service Center

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June 07, 2025

Great first experience at this location. Brady kept me informed throughout the entire process while getting my oil changed. Received a complete video inspection from the tech which showed More

by etamunny21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
June 06, 2025

Always great service and follow up from the dealership. Nice work from all of the technicians and staff. More

by JIMSCARCELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

June 06, 2025

They take care of the customer. Your car is in great care. They're attentive to making sure you have a ride to and from the dealership. It's been a no hassle experience for me. I li More

by Juliebritsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have add Addie in the past and she was phenomenal. This time I had Brady Farnsworth and he was great
Jun 06, 2025 -

Audi Lehi responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

June 06, 2025

There was a lot of communication with me throughout the whole process. My service advisor was awesome and the tech sent me a very descriptive video. More

by JOSH.HICKMAN29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

June 05, 2025

I feel strongly I was dealt with dishonestly. This service was a parade of errors, which while frustrating, is not unforgivable so as long as your team takes responsibility for their errors and More

by nannison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sadie Arnold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Millican
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Audi Lehi responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Simon Millican, Service Manager simonm@kengarff.com

June 04, 2025

The diagnostics fell short and my questions were not addressed. I felt multiple times that diagnostic steps should have been taken further and this last visit was a perfect example. I corrected the prob More

by scford10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Addie Heath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Moser
3.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Millican
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Audi Lehi responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Simon Millican, Service Manager simonm@kengarff.com

June 02, 2025

The Warranty service people at this dealership are excellent in every way. They exceed any expectations. More

by paul_poyfair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

June 02, 2025

It was nice working with an agent i found it very kind and helping nature. I would recommend tgus place. More

by ajay jain
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
Jun 06, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

May 31, 2025

Was in and out within a reasonable time. Quick, clean, and professional! Exceptional refreshment area for customers! More

by McKade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Great staff, excellent service, professionalism and efficient. They have done a great job of taking care of my A6's needs ever since I purchased it. Very pleased with the dealership. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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