Audi Lehi

Experience was horrible - have been a customer for 13 years - might look else where when I rebuy an Audi. Bought 4 new tires from Dealership instead of Big 0 because my car was in shop for 30,000 mile c years - might look else where when I rebuy an Audi. Bought 4 new tires from Dealership instead of Big 0 because my car was in shop for 30,000 mile checkup and it was convenient. Two weeks later a road hazard (piece of steel) hits my rear tire and slashes it. Came back in to service department - they told my daughter there was no warranty and I would have to buy another tire. The service department had to order a tire and a few days later I came to pick up the car and talked to service guy who first, could not even find a record of me buying the tires and then when questioned again about a warranty said there was none. I proceeded to tell him how disappointed I was and that had i known that I would have gone to Big O who always has a warranty and fixes every flat for free. Another sales person overheard and told the service guy that he was wrong, that yes there was a warranty - it just was through the tire manufacture and Sadie would be the one to work on that and get my $600 plus back for the tire that was replaced. The service person (a pleasant informed girl) told my service guy to have the shop take a picture of the slashed tire to go along with the warranty request. Long story short Sadie never returned my calls but finally sent a text saying the car was not seen at audi so she could not proceed with the warranty. I responded with disgust and disbelief that Audi can do business like this and treat established customers like this. I set Sadie straight in a nice way through text and she said she would reopen the request and let me know. Crickets since then. You have lost my confidence and my return business. Next new Audi will be purchased from a dealership who knows what customer service is. There are plenty around. Vivian Nash, SNVN Holdings, LLC More

Great service as always. Allie did a great job in keeping me informed and insuring my was completed promptly and appropriately. Thanks Allie did a great job in keeping me informed and insuring my was completed promptly and appropriately. Thanks More

My experience has been disappointing. It took 2 separate visits and 6 days to diagnose a check engine light. During that process, the paint was chipped while roof racks were being loaded It took 2 separate visits and 6 days to diagnose a check engine light. During that process, the paint was chipped while roof racks were being loaded into the vehicle. Since then, trying to coordinate the repair has been disorganized and unclear, with no firm timeline provided. For a brand new car, I expected a higher level of care and communication. More

It was a fantastic experience from start to finish. Took our 2017 Audi A6 for a good value and worked out the price for our new RSQ8. Zero hassle and now an Audi customer for life. Thank you Took our 2017 Audi A6 for a good value and worked out the price for our new RSQ8. Zero hassle and now an Audi customer for life. Thank you More

They are close to my house, but other than that, I would prefer not to do business there. prefer not to do business there. More

Friendly staff, fair pricing, pragmatic sales approach, impeccably maintained facility. A top-notch buying experience! impeccably maintained facility. A top-notch buying experience! More

Wonderful service from a team of experienced service professionals. They always take care of my vehicle and do so helping me find the right cost options. professionals. They always take care of my vehicle and do so helping me find the right cost options. More

Wonderful service from a team of experienced service professionals. They always take care of my vehicle and do so helping me find the right cost options. professionals. They always take care of my vehicle and do so helping me find the right cost options. More