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Audi Lehi
Lehi, UT
549 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 549 reviews
January 11, 2026
Audi Lehi is the best place to purchase a car. It’s my 3rd Audi in 2 years. Love the cars and the sales team is always willing to listen and meet my individual needs. They work great as a team It’s my 3rd Audi in 2 years. Love the cars and the sales team is always willing to listen and meet my individual needs. They work great as a team to close the deal. Highly recommend Sam, Michael and Gio! More
by ort.erin
Verified Customer
January 09, 2026
Thanks ? ? I like your service Friendly, good staff and very attentive to their work and professional. ? I like your service Friendly, good staff and very attentive to their work and professional. More
by Nabuco.sotelo
January 05, 2026
This was the worst experience of a car purchase I have ever had. I would not ever buy another Audi nor would I ever recommend this dealership or service center. The lack of communication was appalling. I ever had. I would not ever buy another Audi nor would I ever recommend this dealership or service center. The lack of communication was appalling. I had owned my car for 75 days and of those days the vehicle was in the service center for 45. More
by jenleemcdonald.54
January 05, 2026
I was quoted one price then it was doubled when I came to the shop. the shop. More
by clearlyleasing
January 02, 2026
The service advisors and the technicians are great. The work they do is fast and efficient. The work they do is fast and efficient. More
by allie.nicole
January 01, 2026
Helped with a quick transaction and set me up with what I was looking for. Took care of all of the details fairly quickly. Was in and out as promised. The only real area of improvement is a lack of a propert was looking for. Took care of all of the details fairly quickly. Was in and out as promised. The only real area of improvement is a lack of a property detail job on the car before delivery. Windows weren’t clean, there were still water spots, and residue from the factory protection film. More
by mhansen1978
January 01, 2026
My wife took her 2022 Audi A3 in to get a check engine light and battery light checked and then they did an oil change, she was promised a courtesy car with her appointment at 11:30, So she drove the two light and battery light checked and then they did an oil change, she was promised a courtesy car with her appointment at 11:30, So she drove the two hours to the dealership only to be told 10 minutes before our appointment that they didn’t have a courtesy car available for her and she was just going to have to figure it out herself. So now she ended up at the dealership all day long and wasted a whole day. They ended up replacing the ERG valve. They also did an oil change, but by the time she made it home the car had a rod knock, I checked and it was extremely low on oil, I don’t think they put any in it, but surprisingly after having it towed back to the dealership, they said they couldn’t find a problem and the knock mysteriously disappeared, The rod knock was gone and everything was fine. There’s only 5000 miles before the warranty is up and in my opinion, they just threw some heavy oil in it and are hoping for the warranty to lapse before the engine blows up I would never take anything to them again because it had an obvious serious rod knock. Both Audi service stations in Salt Lake area are horrible to work with. I love Audis but with the service I won’t be buying one ever again. More
by cbingolfhunt
Employees Worked With
December 23, 2025
Sadie Arnold is an amazing service advisor. loved working with her and we will be back when we need more service on all our audi's loved working with her and we will be back when we need more service on all our audi's More
by dennis.evensen
Employees Worked With
December 22, 2025
Car was serviced as expected but my service rep did not answer back my texts to arrange a pickup time. When I arrived the service dept was closed, the car had not been washed, and I had to find someone in answer back my texts to arrange a pickup time. When I arrived the service dept was closed, the car had not been washed, and I had to find someone in sales to get my key and pull out my car. I had attempted to text multiple times to arrange pickup time but never heard back. More
by douglasheder
December 21, 2025
Easy deal. Friendly, knowledgeable sales and financial people. Low pressure sales team. Good follow up. Friendly, knowledgeable sales and financial people. Low pressure sales team. Good follow up. More
by rude.wyo.cowboy
