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Audi Hoffman Estates
Hoffman Estates, IL
5,719 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,719 reviews
February 05, 2025
My sales rep, Isabela, was able to lock in a service appointment for service to assess my check engine light the very next day. She totally stepped up and service fixed my issue in 24 hours. Kudos to appointment for service to assess my check engine light the very next day. She totally stepped up and service fixed my issue in 24 hours. Kudos to your team! More
by Zuz
Employees Worked With
February 02, 2025
I went in for an oil change and l just found the engine cover in my car missing after the oil change. I got the 80k inspection at 60k. The oil filter might not have been changed. I cannot trust for all cover in my car missing after the oil change. I got the 80k inspection at 60k. The oil filter might not have been changed. I cannot trust for all the work to have been done correctly. More
by SERGIO.E.ROMERO
Verified CustomerEmployees Worked With
I cannot remember his name
February 02, 2025
Professional, timely and very helpful service, nothing to improve. It was perfect . Details of service and additional options/prices explained clearly and in detail. improve. It was perfect . Details of service and additional options/prices explained clearly and in detail. More
by lojjagoda
Employees Worked With
Didn’t work with any of them
February 01, 2025
I used to love audi Hoffman Estate til they decided to try to rip me off,2 time . The 1st time I ask them to close my sunroof manually wich can be done by a simple key by cranking it but instead they ask try to rip me off,2 time . The 1st time I ask them to close my sunroof manually wich can be done by a simple key by cranking it but instead they ask me to pay 480$. More
by DealerRater
February 01, 2025
What an exceptional experience! Adam made the process top notch and very very smooth! I am so glad I moved over to Audi and couldn't be happier with my new Q! Adam made the process top notch and very very smooth! I am so glad I moved over to Audi and couldn't be happier with my new Q! More
by Erin S
Employees Worked With
Adam Izewski
January 31, 2025
I really liked that someone came to great us almost immediately. Amanda listened to what we were looking for and was very knowledgeable! I can't go without mentioning how much we both loved the four le immediately. Amanda listened to what we were looking for and was very knowledgeable! I can't go without mentioning how much we both loved the four legging greater! Ery friendly More
by Sherry
January 30, 2025
Isabela went above and beyond to help me with setting up my Audi app. and setting up my CarPlay! Even though I didn’t purchase my Audi from this dealership she still helped me! She was able to educate me wi my Audi app. and setting up my CarPlay! Even though I didn’t purchase my Audi from this dealership she still helped me! She was able to educate me with all the special features that I didn’t even know existed! Her knowledge of the Audi Q5 impressed me and her ability to simplify all my special options were appreciated! 💖Patty More
by Servant0526
Employees Worked With
January 30, 2025
We had a great experience at this Audi facility. everything went Like clockwork. Thank you. everything went Like clockwork. Thank you. More
by KAYNEWELL7
Employees Worked With
