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Audi Hoffman Estates

Hoffman Estates, IL

4.7
5,251 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,251 reviews

May 11, 2024

Professional service and thorough explanation for everything. Service shuttle was quick and prompt. Clean and remodeled interiors. More

by Mogimn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tim and patrick
May 11, 2024 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

May 10, 2024

My oil light came on, I drove straight to the dealership on my way to work. I was in and out with my oil topped off and car washed in 15 mins. More

by vwright0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I don't remember
May 11, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 10, 2024

Mike is great. Seamless experience, straight to the point and helpful. The process was clear and he worked with me around a busy schedule to lock in most of the d More

by thechucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words for MIke, and for taking the time to leave us this wonderful feedback!

May 10, 2024

friendly and responsive service advisors . took care of my situation quickly without any extra conversation More

by wally.perkins
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Andy and team in service
May 11, 2024 -

Audi Hoffman Estates responded

Wally, Thank you for the kind words for Andy and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

May 09, 2024

Generally fast service and loaners are are almost always available. Service advisors are friendly and keep you in the loop during a repair. More

by RAYVAN997
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

May 08, 2024

Attentive courteous service. Only negative: new car was delivered with inappropriate tire pressure (20 psi in one tire; 44 psi in another). Did not do quality inspection before d More

by PKAMINSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
May 09, 2024 -

Audi Hoffman Estates responded

Thank you for this feedback. We truly appreciate the opportunity to do business with you, and please don't hesitate to reach out if you need any further assistance. Thanks for choosing Audi Hoffman Estates!

May 08, 2024

Eddie walked us through our purchase step by step. Our car was pristine when we picked it up. He went over all the new features that had been upgraded from my last Audi. We couldn't be happier with Ed More

by PJSONO
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Audi Hoffman Estates are glad to have you as a customer.

May 08, 2024

Carlo was excellent to work with! We bought a Audi SQ5 from him and he was very transparent the entire way for us. The purchase was seamless on our end as an out of state buyer. Would More

by dschaub
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Audi Hoffman Estates responded

Thank you so much for choosing Audi Hoffman Estates! Please let us know if we can be of any more assistance.

May 07, 2024

Great service as always. Service advisor kept me updated at all steps. Car was cleaned and washed after the service. More

by BSHUKLA58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in Service Department
May 07, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

May 07, 2024

Awful follow up; practically none. And it starts from the top of the service chain. More

by Kaivalya Rawal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Service
1
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