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Audi Hoffman Estates
Hoffman Estates, IL
5,719 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,719 reviews
Verified Customer
February 16, 2025
Great service prompt and efficient. Everyone did their jobs well and I had a good experience Everyone did their jobs well and I had a good experience More
by Robert
Employees Worked With
February 13, 2025
This was one my best experiences I ever had in a dealer thanks to Amanda Filios thanks to Amanda Filios More
by Xeliseolopez223
Employees Worked With
February 11, 2025
Mike Macedon and his team were outstanding—not only in securing the cars we wanted but also in quickly arranging winter tires and floor mats. Overall, their customer service was exceptional, and we will d securing the cars we wanted but also in quickly arranging winter tires and floor mats. Overall, their customer service was exceptional, and we will definitely return for future company cars! Our only regret is not getting our Audis from them much sooner. Instead, we endured 10 years of inferior service from the Audi dealership up north. More
by OLIVER.BRAND
February 08, 2025
I mistakenly left my $25 coupon at home, and the service writer declined to apply the discount to my service. This level of inflexibility was never an issue at the Naples Audi dealership, where I origina writer declined to apply the discount to my service. This level of inflexibility was never an issue at the Naples Audi dealership, where I originally purchased my vehicle and had it serviced before relocating to Illinois. More
by lorensamaras
Employees Worked With
Not selectable
February 06, 2025
Good afternoon. Thank you for your work. I was satisfied with the service.Thank you Thank you for your work. I was satisfied with the service.Thank you More
by Andrii
February 06, 2025
Amanda greeted me as I walked and as it turned out, she was the sales person I had an appointment with. She had the vehicle I came to see freshly washed and ready for a test drive. Amanda’s Professional was the sales person I had an appointment with. She had the vehicle I came to see freshly washed and ready for a test drive. Amanda’s Professionalism and attention to detail was a big factor for me driving home a different vehicle than the one I drove in with! I’d like to thank Carlo for putting me in touch with Amanda! More
by Denny
February 05, 2025
Way too difficult to schedule an appointment, you can and they forward you to service but the phone is never answered and your call is not returned. Dropping my car off at service took over 20 min, this sh they forward you to service but the phone is never answered and your call is not returned. Dropping my car off at service took over 20 min, this should have taken a couple minutes. Instead they helped people arriving after me while associates stood around never offering to help. I called after a couple hours and they said my car was ready, no one contacted me when it was finished. It would be very challenging to do this again especially if something more serious needed attention on my cars More
by melpierucci
Employees Worked With
Don’t remember
