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Audi Hoffman Estates
Hoffman Estates, IL
5,765 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,765 reviews
June 12, 2025
Excellent customer service. Knowledgeable and friendly staff. Providing a loaner is huge. They treat customers with respect and professionalism. Knowledgeable and friendly staff. Providing a loaner is huge. They treat customers with respect and professionalism. More
by Roma53
Employees Worked With
Anthony Buchanan
Verified CustomerJune 10, 2025
The actual service center at audi Hoffman Estates was good but the call center for appointments is clueless. I went to a appt I didn't need yet. I told the service center I bought the car in January but good but the call center for appointments is clueless. I went to a appt I didn't need yet. I told the service center I bought the car in January but they insisted I got it last may and needed the 6 month appt. I got to the dealer waited an hour and they told me to come back when it is actually due More
by smraibi
Employees Worked With
None
June 10, 2025
Service was fast and thorough would recommend this dealership to anyone looking for great service and results. dealership to anyone looking for great service and results. More
by GARY2SMART
Employees Worked With
June 07, 2025
Eddie was absolutely amazing! He was always so incredibly helpful and quick to respond. He is fair and honest and just an all round nice guy! I would not hesitate to go directly t He was always so incredibly helpful and quick to respond. He is fair and honest and just an all round nice guy! I would not hesitate to go directly to him the next time I want to buy or sell an Audi. More
by ELYARMOFF
Employees Worked With
June 06, 2025
This is silly to require me to type something in here. You willl find it gets in the way of getting feedback. People don’t want to put extra effort into things they don’t want o put effort into. Learn You willl find it gets in the way of getting feedback. People don’t want to put extra effort into things they don’t want o put effort into. Learn how to create an effortless experience in every aspect of how i deal with you Btw. My set is repress great. Your policy to charge extra for credit card makes dealing with you a high effort experience. More
by kinseymark
Employees Worked With
Machonga
