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Audi Hoffman Estates

Hoffman Estates, IL

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Employees
Reviews
Vehicles
4.6
5,810 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,810 reviews

August 06, 2025

Wow! This is what I call amazing service 😃Arlen and Andy ( service manager ) are both amazing. I was constantly updated with the process of the repair. More

by Calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlan and Andy
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Aug 06, 2025 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 02, 2025

Ricardo and the entire team were super professional, helpful and made sure everything went smoothly. Amazing service! More

by ELKUC15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2025 -

Audi Hoffman Estates responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 02, 2025

Great welcoming and informations provided by Jim DeRosa. Short waiting time for the maintenance, and great commodities. More

by DALEGACUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim DeRosa
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Aug 02, 2025 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 01, 2025

I had an appointment for routine maintenance. I had to wait 20 minutes to check in. When it was time to pickup, another wait- but this was only 10 minutes. There was no amount due - just a signa More

by ADD1SIN.KRISTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Aug 06, 2025 -

Audi Hoffman Estates responded

Thank you, Kristen, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 01, 2025

Always happy with care received here. Employees are personable and caring. Dealership is clean and modern More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 01, 2025

Adam has been outstanding as a salesperson and all around troubleshooter! He guided me through the build so what I had built for me was perfect. He communicated along the way as it was built, shipped and t More

by Katsaros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Izewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Audi Hoffman Estates responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 31, 2025

Great service, no pressure, smooth purchase. Knowledgeable staff made buying my new Audi a pleasure! More

by Gretchen.haughey311
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 31, 2025

Had a flat tire they replaced the tire under warranty. They told me 45 minutes to change one tire it ended up taking almost 2 hours a little long to replace one tire I thought. More

by TABR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2025 -

Audi Hoffman Estates responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 26, 2025

Good salesman very up front who knows what I like in a car very professional More

by GMSB1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2025 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

July 23, 2025

I received prompt service with an explanation of work done and status of my car. More

by Rlmack79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Jul 23, 2025 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

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