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Audi Hoffman Estates
Hoffman Estates, IL
5,689 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,689 reviews
March 29, 2025
Workers cannot check basic information. They say one thing, then gaslight you saying it was never said. Don't explain anything, unless you ask them multiple times. Also, make you feel uncom They say one thing, then gaslight you saying it was never said. Don't explain anything, unless you ask them multiple times. Also, make you feel uncomfortable that you don't know something, that was never explained. More
by dinabasaraba
March 27, 2025
It was good everything went well and everyone was very friendly, the car and its features were explained well. friendly, the car and its features were explained well. More
by ARU0
Verified CustomerMarch 27, 2025
We had a good experience with them. We knew the car we wanted and were in and out in a reasonable amount of time. We knew the car we wanted and were in and out in a reasonable amount of time. More
by mattkemper1227
Employees Worked With
March 26, 2025
Absolutely positive leasing experience. Salesperson is extremely knowledgeable and helpful. Process was seamless, and the car is gorgeous! Salesperson is extremely knowledgeable and helpful. Process was seamless, and the car is gorgeous! More
by LFMcKenna
March 26, 2025
The car was as promised in the online ad. The posted price was honored. I was able to test drive the exact car I intended to buy. I didn't have to wait. The process was seamless. The posted price was honored. I was able to test drive the exact car I intended to buy. I didn't have to wait. The process was seamless. More
by Laura.dozois
Employees Worked With
Carlo, who was stellar! Very knowledgeable. Very up front.
March 26, 2025
The car buying experience was fast and smooth, Eddie did a great job explaining everything through the entire process. I was extremely pleased with the experience and the dealership! a great job explaining everything through the entire process. I was extremely pleased with the experience and the dealership! More
by Tim
Employees Worked With
March 26, 2025
Adam did an excellent job of making it easy to purchase my new Q6. And while owning an EV has been a learning curve, he and the Audi Hoffman Estates team worked to answer all my questions. my new Q6. And while owning an EV has been a learning curve, he and the Audi Hoffman Estates team worked to answer all my questions. More
by mjmelendes
Employees Worked With
Adam I
