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Audi Hoffman Estates
Hoffman Estates, IL
5,523 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,523 reviews
November 21, 2024
Customer service explain very well about the process, I love that video was includes in the message explaining the problem my car had at the time , was very helpful . I can said the communication is excel love that video was includes in the message explaining the problem my car had at the time , was very helpful . I can said the communication is excellent, More
by GELA.CARDENAS
Verified CustomerEmployees Worked With
Tim Michaga
November 21, 2024
Timely appointment. Promptly repaired for fair price. Everyone very nice. Seemed a little short staffed during busy car drop in the am. But that happens Promptly repaired for fair price. Everyone very nice. Seemed a little short staffed during busy car drop in the am. But that happens More
by MIKE@GORECREEKAM.COM
Employees Worked With
Service writer
November 21, 2024
Carlo Gilli was fantastic from start to finish and the great service didn’t stop the purchase was complete. He also sent me tutorial videos and called me to see if I had any follow up questions. Brian Hal great service didn’t stop the purchase was complete. He also sent me tutorial videos and called me to see if I had any follow up questions. Brian Hall has put together an all star staff and each visit to Audi Hoffman Estates is satisfying regardless of whether it’s service, purchasing a new vehicle or just getting a complimentary car clean. 5 stars all the way. More
by DANLAYA
Employees Worked With
November 21, 2024
Great service from when I dropped off my car to when I picked it up. Anthony was helpful and was able to procure a ride so I could go back to work after dropping off my car. They cleaned my vehicle insid picked it up. Anthony was helpful and was able to procure a ride so I could go back to work after dropping off my car. They cleaned my vehicle inside and out after my oil change. Such a refreshing experience. More
by eargueta0
Employees Worked With
Anthony Buchanan
November 20, 2024
I buy new Audi A7 ,the stuff Provide Very good and professional service highly recommended this dealer professional service highly recommended this dealer More
by Andrzej
November 19, 2024
Not happy with service ; they found several things wrong but I had brought the car in about 10 months ago. Had a hard time getting in touch with the service guy. They basically charged me close to $1000 and but I had brought the car in about 10 months ago. Had a hard time getting in touch with the service guy. They basically charged me close to $1000 and they did not do anything to really fix the problems. Only good thing is that they switched out my license plate for free. More
by RGB
Employees Worked With
No one listed above
November 18, 2024
Carlo Gilli is a true professional, friendly, knowledgeable in a relaxed environment. An excellent person to do business with. knowledgeable in a relaxed environment. An excellent person to do business with. More
by jmorreale
Employees Worked With
