Audi Hilton Head

I have bought three cars from this dealership and never had a bad experience. We just recently bought to cars in one day, and it was great. I had my two kids with me and the staff treated them as if they had a bad experience. We just recently bought to cars in one day, and it was great. I had my two kids with me and the staff treated them as if they were their own. The service that they provided was great. They worked tirelessly on getting me and my wife new vehicles at the same time, and I know it couldn't have been easy. They gave us both top dollar for our trades, and the lowest prices I have seen on our new vehicles. Bot of the finance guys were really on point in meeting our needs as far as the monthly payment was concerned. Our sale rep Antonio can only be explained with one word AWESOME. THESE GUYS COME HIGHY RECOMENDED! More

I had previously used this dealership for service on my A4 (bought elsewhere), I had no problems with the service or workmanship. Naturally when my lease was up I decided to go there. The first surprise A4 (bought elsewhere), I had no problems with the service or workmanship. Naturally when my lease was up I decided to go there. The first surprise was that buying the 2013 version of the same model I had (2011 A4 Quattro) would cost me $7000 more than I paid in 2011. This alone would have me considering checking out the BMW 3 series. But salesman Sonny (or Sunny?) sealed the deal. Here is what I heard during only a few minutes discussing our purchase: "If you don't see the value of this car, you are not an Audi customer" - this to someone who is replacing an Audi "Why do you drive a Nissan?" - to my wife, because we happened to drive to the dealership in our second car (I was driving, incidentally) "If you don't value quality, go buy a Nissan" Being talked down to by a 20 something car salesman is not what most customers are looking for in a luxury car dealership. We now own a BMW 335i. Go to Hilton Head BMW, they actually respect you there. More

Very poor experience. Walked around the lot browsing new Audis on a beautiful Sunday for more than half an hour figuring someone would come say hello. After no one did, went up to showroom to be sure that t Audis on a beautiful Sunday for more than half an hour figuring someone would come say hello. After no one did, went up to showroom to be sure that they were open. One young man employee setting at a desk looking at a computer. Two other employees chatting in an office. One saw me but never got up. After spending at least fifteen minutes looking at the dusty showroom cars finally stuck my head into their office and asked if someone could help me. Asked about price on a car and the salesman flipped a copy of the sticker around and said "there it is". No one present could make a selling decision on an offered price. Left my number for a sales manager to call the next day but he never did. To make a long story short- most pathetic car shopping experience I have ever had. Ended up buying the same car from a Florida dealership (and even incurring extra travel expenses) because they acted like they wanted my business. More

Went there to buy a car on January 14, 2011. Wanted to test drive a Q5. Was told there was no one available to help me and to come back later. Bought a MB GLK350 since they had time for me. test drive a Q5. Was told there was no one available to help me and to come back later. Bought a MB GLK350 since they had time for me. More

These people care about the customer. My parking light was problematic when I leased my A7. As soon as I reported the problem was reoccurring the service manager called and they picked up my A7 the next d was problematic when I leased my A7. As soon as I reported the problem was reoccurring the service manager called and they picked up my A7 the next day, left a new loaner and returned my A7 that afternoon. Sincerely, John Locus More

We were very pleased with our purchase and our experience. The only drawback was we only got one key for our Scion and not getting a spare. The financing department met the needs of our monthly bu experience. The only drawback was we only got one key for our Scion and not getting a spare. The financing department met the needs of our monthly budget. We have and would continue to recommend Audi Hilton Head to family and friends. More