Audi Hilton Head

surprise find Was looking for a different automobile. Sam Rojas worked with me by phone/email and in person to research what I thought I wanted. While looking at Was looking for a different automobile. Sam Rojas worked with me by phone/email and in person to research what I thought I wanted. While looking at color schemes, he was able to shift gears smoothly as my interest changed to another automobile and went over a new model in a seamless way. He is patient, knowledgeable and reliable-all the characteristics essential to a good buying experience. I am sure I would not have purchased the automobile if it was not for his assistance. More

"EXCEPTIONAL EXPERIENCE" Selecting our two new Audis was a sensational experience. Sam Rojas knows everything about Audi automobiles. He is competent, confident, professional Selecting our two new Audis was a sensational experience. Sam Rojas knows everything about Audi automobiles. He is competent, confident, professional and still manages to create a warm and inviting atmosphere throughout the selection process. All of the others we dealt with including: William Duke, Kent Mariman, and David Eccles were most accommodating as well. The overall experience was exceptional. More

2016 A6 I experienced a very positive purchase process with Sam Rojas in terms of determining the right vehicle, updates on its arrival, and the delivery pro I experienced a very positive purchase process with Sam Rojas in terms of determining the right vehicle, updates on its arrival, and the delivery process. More

Great Experience We went to Audi Hilton Head because they had a particular used car we were looking for. The car wasn't nearly as expensive as the usual cars they dea We went to Audi Hilton Head because they had a particular used car we were looking for. The car wasn't nearly as expensive as the usual cars they deal with, so we expected to be treated like an afterthought to them. But our "salesperson", Sam Rojas, was terrific. He was polite and attentive and very helpful. He never treated us like we were less important than their typical customers. He was knowledgeable and friendly. There was no pressure. We never felt uncomfortable. (And that is no small feat, since we are uncomfortable at almost all car dealerships.) He even took extra time with us after we had already bought the car to show our son the new Audis that he had been admiring in the show room. The manager, William Duke, was also great. He took time to chat with us while we were waiting on some paperwork. Overall, our whole experience at Audi Hilton Head was great. While looking for a new (used) car, we had been encountering some dealerships that were just clown shows. Awful. But this was completely different. The time at Audi Hilton Head was very pleasant and seemed to fly by, mostly because Sam was great (and William). Even the "paperwork" part of the process with Alex Lukas was pleasant. We highly recommend Sam Rojas and Audi Hilton Head for either a new or used car. More

Pleased with purchase of 2015 Q7 and 2015 Passat I purchased a 2015 Audi Q7 in December of 2014, and a 2015 VW Passat in June of 2015 from Audi/VW Hilton Head. Sam Rojas was my salesman with both car I purchased a 2015 Audi Q7 in December of 2014, and a 2015 VW Passat in June of 2015 from Audi/VW Hilton Head. Sam Rojas was my salesman with both cars and did an excellent job with both sales. Beyond the initial sales experience, Sam has helped me and has answered questions after hours and on his days off. Everyone at the dealership has demonstrated customer service that has been above and beyond. I have already recommended Audi/VW of Hilton Head to several people, and I will continue to do so! More

Exceptional car buying experience My wife and I were met by Mr. Sam Rojas upon arrival at Audi Hilton Head. We mentioned that we were still somewhat early on in our car buying process My wife and I were met by Mr. Sam Rojas upon arrival at Audi Hilton Head. We mentioned that we were still somewhat early on in our car buying process and hadn't even yet narrowed it down to a specific make/model of vehicle, but were interested in test driving a few X5's. He was extremely helpful in setting us up to test drive at least 5 vehicles while explaining the features of each without any pressure of a sale. We felt very at ease with him, and even joked with him (albeit somewhat seriously) that he should do voiceovers as a side job because he has such a calming voice and relaxed, professional demeanor! He stayed late that evening after the dealership closed to help answer a few of our questions, again with no pressure. The next day my wife and I returned after talking over all the vehicles we test drove, and met Sam again to request one final test drive in our favorite choice. He handed over the keys and told us to take our time, drive to lunch, and really make sure it was the right car for us. That sold us... we returned and were ready to buy. Despite him being busy with another customer, he ensured we were given a warm handoff to one of his co-workers, Nate Sell, who also was very professional in helping answer a few final questions, even making a phone call to an acquaintance at a partner dealership to get us an answer, as well as asking a mechanic to examine an item we were curious about. Once we agreed to a price, Alex Lukas helped us with financing and was incredibly helpful when we forgot to bring in the title for our trade-in, helping us make alternate arrangements for dropoff. After that, Nate got the car detailed and handed us the keys, offering his expertise at a future date with learning the vehicle's features more in depth (an offer we truly appreciated and look forward to in the near future). Sam finished with his customer and took the time to see us off, thanking us for the business... he was truly exceptional throughout. He made the entire experience enjoyable, facilitating the sale by taking the time to really meet our needs. We certainly look forward to doing future business with Sam and Audi Hilton Head! More

Easy transaction Dealt primarily with Sam Rojas - bright, excellent style, and very knowledgeable about the Audi product line. He made purchasing a new A8 L at Audi H Dealt primarily with Sam Rojas - bright, excellent style, and very knowledgeable about the Audi product line. He made purchasing a new A8 L at Audi Hilton Head a smooth and easy process. Everyone at the dealership is friendly and helpful. This is the second Audi we've acquired from this dealership, and we look forward to continuing to do business with Audi Hilton Head in the future. I wish that all my car purchases over the years had been this easy. More

A very comfortable experience. Very professional/personal. A few months ago I called the dealership inquiring about purchasing a vehicle. I spoke with a salesmen by the name of Sam Rojas. During the past three A few months ago I called the dealership inquiring about purchasing a vehicle. I spoke with a salesmen by the name of Sam Rojas. During the past three months of trying what vehicle to purchase for my wife Sam was extremely professional with absolutely no harsh sales pitch or aggression. Yesterday I found what we were looking for online, I called Sam, he had the car ready to test drive, and the entire staff was even very attentive to our 13 year old beagle "Buddy". Every single request we made was met including price and monthly payment, which was handled by Alex Lukas, he went the extra mile to make sure we got the best possible financing. In addition the rest of the staff including the General Manager were very kind and professional and followed up at the end of the sale to make sure we were pleased. We were referred to HH Audi/Volkswagen from 2 different associates, and now I know why. More

Great experience Just purchased my Audi q5 from Hilton head audi and it really was a great experience from the time we showed up to test drive to when we completed the Just purchased my Audi q5 from Hilton head audi and it really was a great experience from the time we showed up to test drive to when we completed the transaction. Not pushy sales people . They go above and beyond to accommodate their customers and are very honest and straight forward during the entire process. No back and forth and "stare downs " our sales guy David eccles really took care of us . He took the time to find out what we wanted and knew what they had to fit our needs . they have a great team there from the Gm Angelo to the business manager , Alex, just wonderful. I really believe that haaving a great team is essential to a seamless process ... They have that there. Thank you ! More

Excellent! I just bought a brand new Audi Q5 from here, and the experience was great. Sam was my sales rep who was extremely knowledgeable and helpful! The entir I just bought a brand new Audi Q5 from here, and the experience was great. Sam was my sales rep who was extremely knowledgeable and helpful! The entire experience was a pleasant and easy one. I would definitely go back there for my next car or recommend anyone there. More