Audi Hilton Head

Road trip car blues My husband I were on a road trip from Wisconsin to Florida, when our Q7 started making a noise in Atlanta Sunday traffic. We arrived in Savannah GA a My husband I were on a road trip from Wisconsin to Florida, when our Q7 started making a noise in Atlanta Sunday traffic. We arrived in Savannah GA and were directed to Hilton Head Audi in Hardeeville, S.C. Stephanie got us in ASAP even though they had a busy Monday morning schedule. Unfortunately, the engine was blown due to a mechanical failure. Everyone at the dealership was so kind and understanding to our plight, taking the time to explain our options. They rented a car overnight for us, to give us time to sort things out being so far from home. We were not in a position to buy a new car,and they understood and helped us secure a long term rental to finish our trip. We arrived in Florida and have been in continued contact to resolve the car situation. They treated us as though we were long time customers. I think they should be a model for all dealerships! More

Amazing Car Buying Experience! I went in to get a 2016 Audi Q3 and did just that. I was in a upside down car and with rebates and my down payment I was able to get out from under i I went in to get a 2016 Audi Q3 and did just that. I was in a upside down car and with rebates and my down payment I was able to get out from under it. My credit is not perfect but they were still able to get me done and did not judge based on past indiscretions. The experience was a new one because the GM Michael Bates made a personal effort to come over and great me multiple time and ensured my experience was up to par. Also his passion for the Audi brand made me even more excited to drive my new SUV. From my client adviser Devin, to my F&I Alex my experience could not have been better. If you want a 5 star experience from a 5 star dealership this is the place to go. From the moment you walk in you will feel like family. More

Amazing customer service!!! I went to this dealership to check out small compact SUVs, and the staff was really friendly and really gave me the no BS approach, Chris on the first I went to this dealership to check out small compact SUVs, and the staff was really friendly and really gave me the no BS approach, Chris on the first day I stopped by let me test drive the car I was looking at, Michael let me take the vehicle for the day the next time I came in to fully see if I like the vehicle, Greg kept me company whenever I needed someone to just chat with and he inquired why I was looking at the car I was looking at. Alex gave me very sound financial advice! Overall the experience was great which pushed me to come back, I was also looking at the BMW X1 and compared the 2 cars for my overall needs, since both cars had their pro/cons, Audi won with its amazing customer service! Michael and Greg are both General Managers and both took the time to talk to me, they are genuinely great people, I will def be coming back. Thank you Audi of Hilton Head. More

Terrific Car Buying Experience I just bought a 2016 Jetta Sport from Hilton Head Audi Volkswagen. What a terrific experience. It was the 30th new car I have purchased over the la I just bought a 2016 Jetta Sport from Hilton Head Audi Volkswagen. What a terrific experience. It was the 30th new car I have purchased over the last 50 years for my wife, my daughter and myself. You cannot over estimate how important an experienced sales person is to your buying experience. Even with my past knowledge with the new car buying process, I was having difficulty deciding what to do this time around. We now spend only 6 months a year here in South Carolina and I only put 6000 miles on the last car I had. I love performance cars but could not justify spending $30 or $40,000 to get a car I liked. I had been to 5 different dealerships looking at new and used cars. By the time I got to Sam Rojas at this dealership, I was very confused. I hated the cars that made economic sense and I couldn't justify the cars I loved. I explained my situation to Sam and he came up with multiple alternatives for us in the matter of minutes. We played with the numbers for 20 minutes, he held the car for me overnight and the deal was done within 24 hours. Two months of searching and manipulating was over in an instant. By the way, the 2016 Jetta Sport is the "only" solution for a real car person who needs a car in that price range. It drives and handles like a sports car but is comfortable enough that my wife takes it our instead of her car. Believe me that has never happened before! In addition, it would be hard to find another car that has as much technology for this low a price. Thanks again to Sam and his management team for helping me own a car I loved for a price that made sense. More

Proud owner of a CPO 2015 A5 I purchased my A5 sight unseen and Audi Hilton Head shipped it to me in Louisiana. David Eccles was my salesman and he was a pleasure to work with and I purchased my A5 sight unseen and Audi Hilton Head shipped it to me in Louisiana. David Eccles was my salesman and he was a pleasure to work with and extremely helpful. The car needed some touch up and David inspected it for me and even pointed out a minor dip in the rear spolier that he noticed since I wasnt there to physically inspect the car myself. The touch up and the rear spolier were taken care of and the car looks amazing. Thank you Stephanie in service and especially David. Turnice in finance/paperwork has been so helpful I just had to update. Thank you for getting me a second temp plate until my permanent plate came in and getting me my CPO copies that I still needed. Also I had a small issue with the dealership in New Orleans and the spoiler that a local detailer knocked loose and Turnice and Stephanie got the paperwork I needed to the dealership here to help. Thanks again David, Turnice, and Stephanie. More

High class exceptional experience but yet they are so humble At Audi of Hilton Head Island. You will be treated as if you are buying a Bentley. No wonder they are the same makers anyway. The sales showroom is ex At Audi of Hilton Head Island. You will be treated as if you are buying a Bentley. No wonder they are the same makers anyway. The sales showroom is exceptionally elegant!!! All of the salesman are humble and not intimidating. Even though Audi demands a certain class clientele. Hey treat you with respect. Recognizing everyone is a potential business sale. Everyone smiles. Our salesman Samuel Rojas was very explanatory of the terms, the vehicle, didn't pressure us, very open and inviting to ask any questions as if he was a close friend or relative. Micheal the finance manager was very professional and procise to the very detail. You will certainly leave Audi of Hilton Head Island feeling special and that everything was done to compliance and Michael plays a good part in that role. Rick another salesman was very nice as well. I met him in the past a few months ago. But wasn't ready to buy then however I came back because he to was very respectable and went out of his way to show me 2 nice vehicles even when it was 7:30 pm. All in All Audi of Hilton Head Island is by far the very bestttttttttt I will be back. More

"We're just looking" Came to look at a car, left with said car. Leave it all to the salesman to get the job done. A thorough walk-around sealed the deal. Great facilit Came to look at a car, left with said car. Leave it all to the salesman to get the job done. A thorough walk-around sealed the deal. Great facilities with knowledgable, no-hassle staff. More

Best car buying experience I've ever had! Sam Rojas, my salesman, and Michael, the Hilton Head General Manager, made my families experience at Hilton Head VW/Audi that best car buying experien Sam Rojas, my salesman, and Michael, the Hilton Head General Manager, made my families experience at Hilton Head VW/Audi that best car buying experience I've ever had! Sam made it super easy for me to stay in touch with all that was going on in my car buying process while I was still at work. After getting off work and making the drive, I was pleasant to find all my paperwork ready to be signed and my car with a full tank of gas and a fresh wash! I couldn't be more happier with this place. I would definitely recommended Hilton Head VW/Audi to anybody! More