Audi Hilton Head
Hardeeville, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 AM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 468 reviews
Very positive Friendly, informative, good products. Sales representative was good, test drive impressive, finance discussion clear. Good follow-up and accommodate Friendly, informative, good products. Sales representative was good, test drive impressive, finance discussion clear. Good follow-up and accommodated our request to leave the car there for another 2 weeks. More
Typical-and long and they did not go extra mile. It was a typical experience...long, agonizing and lots of paperwork. Our salesman, Chris was great. We arrived at 9:05 am for a 9:15 appointment to t It was a typical experience...long, agonizing and lots of paperwork. Our salesman, Chris was great. We arrived at 9:05 am for a 9:15 appointment to test drive and were told that salesman and car would be ready. No one at reception desk and we were ignored for 8 minutes and then we were told Chris was not there yet. We were introduced to another salesman and 2 minutes later Chris showed up. Still no car ready. In our negotiations for price, they offered 500$ off - which is nothing. They brought over manager/owner, Khurran Khan to speak to my financial advisor on the phone- but his first words to my advisor were insulting to me. He said, "ah yes Steve ( my advisor in Pittsburgh) we can speak intelligently since you understand the numbers." I have a Master's Degree and an under graduate degree in Economics. I worked for 5 years in the brokerage business. I am pretty sure I understood "we cannot offer any more of a deal - this car is so popular...blah blah blah". I was in a position where I was on christmas break (I am an educator) and had only a few more days. We live somewhere where there are not local Audi dealerships.. We really did not have time to travel hours to other places. This is the closest dealership. I had read good and bad reviews about the dealership, but like I said, this is the closest dealership at 80 miles away. Instead of leasing ( where the numbers did not add up, we decided it was more economical to buy and then sell in three years before it starts to depreciate. I had researched many midsize SUVs and this really was the one I wanted. AS we were signing paperwork, we somehow talked about the lovely Audi watches for sale - and our salesman said he would ask manager if we could get one...Now , come, on, they could spare this! I just bought a $70,000 car!!!!! I was thinking I would get the royal treatment. Instead, i was just another customer. He went to ask and then came back as if he forgot...No mention, and I am a polite person and did not want to mention again. After my final review of car, I was given a red box and did not open it - I was SURE it was the watch. Much to my disappointment, when I arrived home and opened it, it was a spare key. Really? really.. We arrived at 9...after haggling, we asked to go to lunch at 12 so paperwork could be ready when we returned at 1:15, and we were told paperwork would be ready and car detailed. Did not happen..paperwork finally complete and had to wait for car detail....I finally left dealership at 4:15...I spent an entire day of my precious Christmas Break. I love the car, but I felt I went the extra mile with an appointment, a purchase, allowing time for paperwork- and it still did not come together in a timely manner for me. I know it takes a long time, but 9am to 4pm....? Like I mentioned, kind of stuck- car I wanted, closer dealership, not much time in terms of days. Oh, I almost forgot, at end of day, I passed Khurran Khan, owner/manager, (after having purchased a 70,000$ dollar car, and he did not even recognize me or speak. I felt like just another customer... More
Found a car through Autotrader and was excellent Sam and staff had excellent communication and smooth transaction prior to sale and in dealership was superb. The texting and email and phone calls was Sam and staff had excellent communication and smooth transaction prior to sale and in dealership was superb. The texting and email and phone calls was quite good and very fair and accurate. A new car sale experience and most pleased. More
New 2017 Q5 From meeting a salesman during a casual walk of the lot, to finishing the paperwork and driving our new car off the lot it was a totally pleasant expe From meeting a salesman during a casual walk of the lot, to finishing the paperwork and driving our new car off the lot it was a totally pleasant experience. More
Awesome It was a great experience everyone was helpful. The entire transaction did not take too long. They kept me informed on the status daily until the car It was a great experience everyone was helpful. The entire transaction did not take too long. They kept me informed on the status daily until the car was here. More
New 2017 Audi Q7 Service was excellent and follow-up good. Employees were very friendly and did their best to help in the process of buying a new car. Service was excellent and follow-up good. Employees were very friendly and did their best to help in the process of buying a new car. More
HH Audi Antonio and Sonny went out of their way to ensure that we got the deal we wanted in a timely fashion. Our 5th Audi purchase from them again was only p Antonio and Sonny went out of their way to ensure that we got the deal we wanted in a timely fashion. Our 5th Audi purchase from them again was only positives. More
First Time Customer at Hilton Head Audi David Eccles and the dealership were friendly, knowledgeable and easy to work with. Everyone treated us with respect and answered all of our questions David Eccles and the dealership were friendly, knowledgeable and easy to work with. Everyone treated us with respect and answered all of our questions about the process and car without hesitation. David and the dealership were a pleasure to work with. Will highly recommend to others! More
Perfect Sam Rojas is the most knowledgeable Audi dealer I've ever met. Knows the product and the business cold. Friendly, energetic, efficient but never pushy Sam Rojas is the most knowledgeable Audi dealer I've ever met. Knows the product and the business cold. Friendly, energetic, efficient but never pushy! The BEST! More
Excellent Service Highly recommend Audi Hilton Head. Always professional and attentive. Sam Rojas at Audi HH has been my go to guy since my most recent purchase. Highly recommend Audi Hilton Head. Always professional and attentive. Sam Rojas at Audi HH has been my go to guy since my most recent purchase. More