Audi Hawthorne

My wife and I were in this dealership today and was working with Mark Ferguson the sale person and was looking at a used car and on paper, he calculated the final cost of the car and also the financial working with Mark Ferguson the sale person and was looking at a used car and on paper, he calculated the final cost of the car and also the financial supervisor (Kurt Hughes) also came out and after half an hour of negotiations, I've agreed on the number that the sale person has written down and the financial supervisor also was sitting there and was ok with this too and when we start to do the final paperwork the sale person had miss calculated the math and came back with an additional $1,000.00 and I've asked to speak to the financial supervisor again and he said it was human error and there were not any else they can do and along the conversation and what bothers me about the deal today is, really not the extra $1,000.00, but what the financial supervisor (Kurt Hughes) said out loud and my wife and I could not believe our ear, "for the first time we (the dealer) have the upper hand on the buyer, cause people to need a used car". I think that is a crazy statement coming from the dealer, I'm sure a lot think that way, but to say it out loud to your potential buyer, is crazy. They just lost my respect, integrity, and business. J&E More

I bought a car, it was great experience. good and quick service, with great follow up. service, with great follow up. More

Great experience at Audi Hawthorne! Jesse Utarid helped me to buy my first CPO Q5 and made it a wonderful experience! Not only is their showroom gorgeous, but everyone I worked with was truly fantastic - me to buy my first CPO Q5 and made it a wonderful experience! Not only is their showroom gorgeous, but everyone I worked with was truly fantastic - polished, professional, knowledgeable, and not the least bit pushy or pedantic. The GM, Jason Lee, was warm and welcoming from the moment I arrived. Jason Spencer was knowledgeable and patient walking me through the various warranty options. And Jesse was beyond helpful, patient, transparent, and kind guiding me through the process and teaching me how to operate my new car. The customer service they provide is second to none and they go out of their way to check in on you after to make sure you are enjoying your purchase. I can't recommend this team highly enough and look forward to being their customer for years to come! More

Delighted you had a pre-owned 2018 cabriolet immediately available. The low mileage was a huge bonus available. The low mileage was a huge bonus More

Leonard was a fantastic! From start to finish he made whole process of turning in my old Audi lease to a new Q3 simple and hassle free. It was the best car leasing experience I've ever had. No stress, whole process of turning in my old Audi lease to a new Q3 simple and hassle free. It was the best car leasing experience I've ever had. No stress, extremely efficient and easy. He is friendly and so helpful - a pleasure to work with! I would highly recommend him and Audi Hawthorne. More

Leonard made my purchase of my new, pre owned q3, a dream! Thank you!!!!! Cathy dream! Thank you!!!!! Cathy More

Bought a certified pre-owned Q3 and we're really happy with the process, the purchase procedures, additional plans and options offers and the personal care and attention. Jesse and team noticed a small im with the process, the purchase procedures, additional plans and options offers and the personal care and attention. Jesse and team noticed a small imperfection and fixed it even after we had paid for the car. Jesse and Josh made it a very stress free experience. More

This is my first experience with Audi. Worked with Mark Clase who made the process easy. I bought CPO A5 at a fair price. Would recommend this dealer. Clase who made the process easy. I bought CPO A5 at a fair price. Would recommend this dealer. More

Yasmin made the always stressful leasing process be simple and fun. She also took the time to go over all of the new features on my Q5. I highly recommend seeking her out if you are looking for an Audi simple and fun. She also took the time to go over all of the new features on my Q5. I highly recommend seeking her out if you are looking for an Audi. More