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Audi Hawthorne
Hawthorne, NY
279 Reviews
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279 Reviews of Audi Hawthorne
September 29, 2021
Great experience at Audi Hawthorne! Jesse Utarid helped me to buy my first CPO Q5 and made it a wonderful experience! Not only is their showroom gorgeous, but everyone I worked with was truly fantastic - me to buy my first CPO Q5 and made it a wonderful experience! Not only is their showroom gorgeous, but everyone I worked with was truly fantastic - polished, professional, knowledgeable, and not the least bit pushy or pedantic. The GM, Jason Lee, was warm and welcoming from the moment I arrived. Jason Spencer was knowledgeable and patient walking me through the various warranty options. And Jesse was beyond helpful, patient, transparent, and kind guiding me through the process and teaching me how to operate my new car. The customer service they provide is second to none and they go out of their way to check in on you after to make sure you are enjoying your purchase. I can't recommend this team highly enough and look forward to being their customer for years to come! More
by kcunningham
Employees Worked With
Jason Spencer, Jesse Utarid
September 28, 2021
Carmelo Caban at Audi Hawthorne saved the day! Not sure if you noticed but it is nearly impossible to find cars on the lots these days. When my car was lost in Hurricane Ida, I called Carmelo the next day if you noticed but it is nearly impossible to find cars on the lots these days. When my car was lost in Hurricane Ida, I called Carmelo the next day and he was able to get back to me quickly with an available car. He was great at keeping me updated by text and email throughout the process. When the car arrived, he had it ready to go. Not a fingerprint to be found! Carmelo made my car leasing experience at Audi Hawthorne a pleasure. I appreciate his personable service and attention to detail. The entire team there is fantastic and I love their enthusiasm. More
by scdj14
Employees Worked With
Kurt Hughes, Carmelo Caban
September 24, 2021
Leonard was a fantastic! From start to finish he made whole process of turning in my old Audi lease to a new Q3 simple and hassle free. It was the best car leasing experience I've ever had. No stress, whole process of turning in my old Audi lease to a new Q3 simple and hassle free. It was the best car leasing experience I've ever had. No stress, extremely efficient and easy. He is friendly and so helpful - a pleasure to work with! I would highly recommend him and Audi Hawthorne. More
by AnnW
Employees Worked With
Leonard Williams
September 10, 2021
Bought a certified pre-owned Q3 and we're really happy with the process, the purchase procedures, additional plans and options offers and the personal care and attention. Jesse and team noticed a small im with the process, the purchase procedures, additional plans and options offers and the personal care and attention. Jesse and team noticed a small imperfection and fixed it even after we had paid for the car. Jesse and Josh made it a very stress free experience. More
by robyn
Employees Worked With
Jesse Utarid
September 01, 2021
This is my first experience with Audi. Worked with Mark Clase who made the process easy. I bought CPO A5 at a fair price. Would recommend this dealer. Clase who made the process easy. I bought CPO A5 at a fair price. Would recommend this dealer. More
by Marc K
Employees Worked With
Jason Spencer, Mark Clase
August 31, 2021
Yasmin made the always stressful leasing process be simple and fun. She also took the time to go over all of the new features on my Q5. I highly recommend seeking her out if you are looking for an Audi simple and fun. She also took the time to go over all of the new features on my Q5. I highly recommend seeking her out if you are looking for an Audi. More
by Angelo R.
Employees Worked With
Jason Spencer, Kurt Hughes, Yasmin Pazos
August 18, 2021
I recently bought a Q3. Amazing buying experience thanks to Jesse and everyone in this dealership. They are also there to help with everything you may need to Jesse and everyone in this dealership. They are also there to help with everything you may need More
by Stelios
Employees Worked With
Jesse Utarid
August 12, 2021
We bought out Audi A7 during pandemic and Yasmin went above and beyond delivering it to our home sparkling clean and all set-up for us to enjoy. Would couldn’t be more grateful for such a smooth transact above and beyond delivering it to our home sparkling clean and all set-up for us to enjoy. Would couldn’t be more grateful for such a smooth transaction and pleasurable experience. Thank you! More
by mangelka
Employees Worked With
Yasmin Pazos
