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Audi Great Neck
Great Neck, NY
1,452 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,452 reviews
April 25, 2024
I always deal with Matt. He’s such a nice guy!! I never get a headache lol i go in, drop off the car and he texts me when it’s done. If something is quirky or i can’t work so He’s such a nice guy!! I never get a headache lol i go in, drop off the car and he texts me when it’s done. If something is quirky or i can’t work something i pull up, he jumps in and shows me what I’m doing wrong. Biener Audi is a stressless place for me! Thank you! More
by Aconniff
Employees Worked With
April 24, 2024
Very courteous and professional. The entire team is a pleasure to deal with. From the greeters when you first pull into the garage to check in staff to the technicians all work to The entire team is a pleasure to deal with. From the greeters when you first pull into the garage to check in staff to the technicians all work together to make it a very wonderful experience. More
by Marg
Employees Worked With
Mustafa
April 23, 2024
Matt Weston is very knowledgable and professional. The work performed was high quality. The waiting area is very clean. The work performed was high quality. The waiting area is very clean. More
by mariod66
Employees Worked With
April 22, 2024
Very helpful as always, good communication and service area is exceptionally clean, very nice environment to leave your car. area is exceptionally clean, very nice environment to leave your car. More
by MSALERNO2
April 15, 2024
Exceptional, as usual. thank you Mustafa for great service. will recommend to friend and others. thank you Mustafa for great service. will recommend to friend and others. More
by Ed
Employees Worked With
Other Employees :
Leo Menuzzo
April 12, 2024
Customers return because of the people. Jeremy is always exceptional. The Customer waiting area can use some attention. It would be good to see some water and snacks. Also, maybe some pr Jeremy is always exceptional. The Customer waiting area can use some attention. It would be good to see some water and snacks. Also, maybe some privacy for calls. More
by bruce
Employees Worked With
April 10, 2024
Jeremy always is right n top of things. ..Your loaner is always there The time you are told your car is ready ..Your loaner is always there The time you are told your car is ready More
by GSila
Employees Worked With
April 06, 2024
Professional, expedient, friendly and extremely cooperative. Jeremy is an all pro in addition to being pleasant and efficient cooperative. Jeremy is an all pro in addition to being pleasant and efficient More
by theluddites
Employees Worked With
April 05, 2024
Professional, efficient, customer-oriented, clean service area/office, very organized, great service pre-drop-off, during- and after the car is serviced. Grace Lim is a powerhouse, she demonstrates all of th area/office, very organized, great service pre-drop-off, during- and after the car is serviced. Grace Lim is a powerhouse, she demonstrates all of the above. More
by Remco
Employees Worked With
Grace Lim
