Audi Great Neck

Oh Tony Renna....this guy...is great at and pressuring customers into signing a deal and when you hesitate or trying to make a counter offer then humiliation comes in... how could a professional sales per customers into signing a deal and when you hesitate or trying to make a counter offer then humiliation comes in... how could a professional sales person talk to potential customer without even looking at the eyes and don't even bother to raise his head look at you? This happens when you negotiate the price, he will tell you "I don't think you are ready for this car", oh please, I got my Q5 without needing financing but from another dealer. Honestly, he is not even a nice person with talk to much less a adequate salesman. I don't know how there are only positive comment here except me, unless Tony all of sudden changed his personality? Or these comments are.....you guess the rest of the sentence and think carefully before going in there and good luck. More

Drew was recommended by another dealer as the man to see and to look after me. The "other" dealership was Infinity, whom my uncle has been a customer with for 25yrs. Good professional service, very attenti and to look after me. The "other" dealership was Infinity, whom my uncle has been a customer with for 25yrs. Good professional service, very attentive , test drive no problem and worked with me on the best deal (I hope) for me. Very happy with DRew and the delaer service. Took care of all paperwork and car was ready to collect on-time, clean tiday and good walk through of the car when I picked it up. I would recommend Drew and Biener to anyone wishing to purchase an Audi. Thanks, Vishnu More

Although my husband had done his homework and basically knew what we were looking for, Drew Russo helped us navigate through several options, always being knowledgeable and courteous (and never pushy -- a knew what we were looking for, Drew Russo helped us navigate through several options, always being knowledgeable and courteous (and never pushy -- a big plus!). Our overall experience was wonderful and Drew was as excited as we were to see the A5 Convertible that we built. Having just picked it up a few hours ago, we are still learning all of its fascinating features. We would definitely recommend Drew and Biener Audi to our friends. More

I recently purchased a 2013 Q5 from Joe Mortell at Biener Audi and I couldn't be more pleased with the level of service I received. We shopped the car at different tri-state dealerships and not only did we Audi and I couldn't be more pleased with the level of service I received. We shopped the car at different tri-state dealerships and not only did we get the best deal, Joe hands down gave us the best service. His attention to detail was incredibly high and he was extremely professional. I would recommend him to anyone interested in purchasing an Audi. More

My husband and I had a very positive experience with Drew Russo at Biener Audi of Great Neck. Service was attentive, all questions answered, we are already on our second Audi and would only deal with this d Russo at Biener Audi of Great Neck. Service was attentive, all questions answered, we are already on our second Audi and would only deal with this dealership More

drew russo was fantastic from start to finish. he delivered on everything that he promised me. i would recomend him to anyone who needs an audi. delivered on everything that he promised me. i would recomend him to anyone who needs an audi. More

From the time that I walked into the showroom I was treated well. Offer a cold drink, introduced to Tony Renna (my sales person)and then offered a test drive once I settled on the type of vehicle was r treated well. Offer a cold drink, introduced to Tony Renna (my sales person)and then offered a test drive once I settled on the type of vehicle was right for me. The process was seemless. Good service, right vehicle selection and great service area. I would recommend speaking with Tony for all of your Audi needs. More

Really want to thank Marc Rubin for the wonderful customer service!! Made my car buying experience hassle free. He was honest, patient, and stayed late on several occasions to accommodate my busy wor customer service!! Made my car buying experience hassle free. He was honest, patient, and stayed late on several occasions to accommodate my busy work schedule. Quality service. Thank you to Marc and the team at Biener Audi I absolutely LOVE my Q5!! More

I KNEW I WAS IN THE RIGHT PLACE TO BUY MY NEW CAR AS SOON AS I ENTERED THE DEALERSHIP..YOU ARE FIRST GREETED BY A YOUNG LADY AT THE RECEPTION DESK WITH A SMILE AND AN OFFER OF A CUP OF COFFEE....GREAT START. AS I ENTERED THE DEALERSHIP..YOU ARE FIRST GREETED BY A YOUNG LADY AT THE RECEPTION DESK WITH A SMILE AND AN OFFER OF A CUP OF COFFEE....GREAT START...THE SHOWROOM IS LAID OUT PERFECTLY AND KEPT SPOTLESS....DREW RUSSO IS A VERY GOOD SALEMAN...NOT AT ALL PUSHY...HE ANSWERED ANY QUESTIONS I HAD AND MADE IT VERY EASY FOR ME TO PURCHASE MY CAR AT BIENER AUDI.....WHEN I PICKED UP MY CAR DREW TOOK THE TIME TO WALK ME THROUGH ALL THE FUNCTIONS OF MY CAR AND WAS VERY HELPFUL WITH ANY THING I WAS NOT SURE OF...VERY PROFESSIONAL AND AN ASSET TO BIENER AUDI More