Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,459 reviews
November 29, 2023
Service department was excellent. I dealt with Andrew Pennacio who handled every step of my experience in a superb manner. Thank you to Biener Audi service!! I dealt with Andrew Pennacio who handled every step of my experience in a superb manner. Thank you to Biener Audi service!! More
by Ekutner
Employees Worked With
Andrew Pennachio
November 29, 2023
Everyone I interacted with was professional and informative in a matter that addressed all my concern . Video explaining the work done on my car was very helpful informative in a matter that addressed all my concern . Video explaining the work done on my car was very helpful More
by Rose
Employees Worked With
Mustafa Karimbask
November 27, 2023
Everyone I came into contact with at Audi Great Neck was professional, courteous and a pleasure to deal with. A special Thank You to Leo (GM), Jeremy (Service) and George (Sales). This was the most stress professional, courteous and a pleasure to deal with. A special Thank You to Leo (GM), Jeremy (Service) and George (Sales). This was the most stress free new car purchase I've ever made !! More
by Steve's Review
Employees Worked With
Other Employees :
Mustapha also gets 5 stars., Leo Menuzzo
November 26, 2023
Matt and the other service staff got my vehicle done in a timely fashion. I love audi great neck! timely fashion. I love audi great neck! More
by Zhuda
Employees Worked With
November 23, 2023
Jeremy is always the best. We have been going to Beiner for 10 years because of the customer service. Everything is transparent and service is excellent We have been going to Beiner for 10 years because of the customer service. Everything is transparent and service is excellent More
by SIRINTS
Employees Worked With
November 23, 2023
Mustapha, was very helpful and kept me informed,as to the progress of my repair and insurance claim. The situation was initially stressful. However, he quickly made me comfortable with what was wrong, what n progress of my repair and insurance claim. The situation was initially stressful. However, he quickly made me comfortable with what was wrong, what needed to be done and what was being done. I was unsure as the repairability (if there is such a word) of my car. The mechanics did a yeoman's job repairing my car. I'm very pleased with the service. More
by hb911
Employees Worked With
Mustapha: 5 stars
November 20, 2023
I needed to replace the battery in my Key fob and I was taken in immediately and was finished in 15 minutes. The customer service rep was very easy to work with. taken in immediately and was finished in 15 minutes. The customer service rep was very easy to work with. More
by Rsacks1915
Employees Worked With
I don't know the name of the woman I worked with.
November 19, 2023
Audi Great Neck once again provides incredible service. They always go above and beyond for their customers. There is no other Audi dealer I would want to bring my Audi to. They always go above and beyond for their customers. There is no other Audi dealer I would want to bring my Audi to. More
by jeremyjej
Employees Worked With
Grace
