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Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,459 reviews
December 12, 2023
Staff very attentive and professional. Grace Lim was truly caring and clear about what was happening with my car Grace Lim was truly caring and clear about what was happening with my car More
by ldroal
December 10, 2023
Quick, no nonsense, friendly and professional service. I will Highly recommended this place for Audi owners. I will Highly recommended this place for Audi owners. More
by ajg410
December 09, 2023
I have bought many cars throughout my life. But working with Pierre was the smoothest experience I ever had. Originally I ordered my Q5 in October and was told it would take 5 to 6 months, bu But working with Pierre was the smoothest experience I ever had. Originally I ordered my Q5 in October and was told it would take 5 to 6 months, but Less than a month later, They informed me of the exact build that was coming in within a month. I was able to get my vehicle the first week of December. Pierre took care of everything for me and there was no pressure anytime during the process. If I could give him more than 5 stars I would. If you need an Audi I would recommend going to Great Neck. More
by chasn65
Employees Worked With
December 09, 2023
The Absolute Best service! Everyone is extremely knowledgeable and efficient at what they do! They are the only place i trust to service my car! Everyone is extremely knowledgeable and efficient at what they do! They are the only place i trust to service my car! More
by Leomaster
Employees Worked With
December 03, 2023
Grace was fantastic! She took care of everything and made sure my car was ready to go when I returned. She took care of everything and made sure my car was ready to go when I returned. More
by Arene1
December 01, 2023
Service was excellent. Ride to and from my office? What else can you ask for! Ride to and from my office? What else can you ask for! More
by DFlanzig
Employees Worked With
December 01, 2023
Never have any issues. Everyone is always friendly and up front with anything related to service and suggest and ask first before doing extra work that might be required. Everyone is always friendly and up front with anything related to service and suggest and ask first before doing extra work that might be required. More
by Charlootz
Employees Worked With
Grace Lim
November 30, 2023
My experience and dealings with Mr. Pierre Abizeid was exceptional. Not only is he a gem of a person, his honesty, opinion and openness to my needs were taken into consideration during Pierre Abizeid was exceptional. Not only is he a gem of a person, his honesty, opinion and openness to my needs were taken into consideration during the process. Moreover, it was one of the most seamless car lease transactions I have ever done. In addition to this transaction, I have made a new friend at Biener Audi. More
by sunil
Employees Worked With
November 30, 2023
Service department was excellent. Mustafa is the best service advisor that you could ask for, always available and helpful. Mustafa is the best service advisor that you could ask for, always available and helpful. More
by bpinder
