Audi Grapevine

Excellent service in a nice atmosphere. My service request was made on short notice and yet they go me in and out in quicker than expected. The service tech was friendly and kept me informe My service request was made on short notice and yet they go me in and out in quicker than expected. The service tech was friendly and kept me informed of the work along the way. Cris is great! More

Great experience, start to finish From initial visit on a Saturday to closing on my car on Monday, the experience was excellent. Restores my faith in dealerships after several incident From initial visit on a Saturday to closing on my car on Monday, the experience was excellent. Restores my faith in dealerships after several incidents with Honda dealers 2 years ago More

Excellent service Had our Q7 in for 18k service - excellent experience from all aspects. Timely greeting, great feedback, quick pickup, clean vehicle. Rene provided g Had our Q7 in for 18k service - excellent experience from all aspects. Timely greeting, great feedback, quick pickup, clean vehicle. Rene provided great service as usual. Thank you. More

Always a great experience for my Audi service David was excellent in making sure I knew and agreed with the service items, and in keeping me informed of the progress and final findings and actions David was excellent in making sure I knew and agreed with the service items, and in keeping me informed of the progress and final findings and actions. The waiting area can't be surpassed with snacks, drinks and Chick-fil-a chicken biscuits available to take the morning edge off. But the SAME DAY APPOINTMENT and out by noon on a Saturday was especially great. This is one dealership that understands what the service customers want and need, and goes beyond. More

Amazing Help from Joe Peer at Audi Grapevine! I'm very close to purchasing a new Audi. To make such a buying decision, I've got to have answers to may questions. I went into the Audi Grapevine whe I'm very close to purchasing a new Audi. To make such a buying decision, I've got to have answers to may questions. I went into the Audi Grapevine where Joe Peer greeting me with a smile and handshake. I've been going to a few dealerships across the DFW area to find a great car, and the sales reps I've met have not been very helpful. Joe, however, was amazingly helpful and knowledgable. He was able to answer all my questions, and I can't wait to buy a new "used" Audi from him. More

See Below I arrived at 7:00am and things were busy. Only waited a couple minutes for the next available tech. Had my loaner and out the door in about 10 min. Se I arrived at 7:00am and things were busy. Only waited a couple minutes for the next available tech. Had my loaner and out the door in about 10 min. Service was done that day by 3:30 pm for the 55K service with tire rotation and alignment. More

Took good care of my F-150 I purchased there Had to get a spray-in bedliner installed, and they took real good care of me. Also had tint installed on the front driver & passenger windows and it c Had to get a spray-in bedliner installed, and they took real good care of me. Also had tint installed on the front driver & passenger windows and it came out beautifully. I recommend highly. Great staff! More

Awesome service as usual at Audi Grapevine service department. Rene Laurel is always very helpful and easy to communicate with. The entire service department is wonderful! department. Rene Laurel is always very helpful and easy to communicate with. The entire service department is wonderful! More

Quality service in a timely manner Dealership personnel performed requested services in a timely manner. Everyone in service department seems to be very focused on keeping customers ha Dealership personnel performed requested services in a timely manner. Everyone in service department seems to be very focused on keeping customers happy. No issues. Well done. More

Service I didn't have to wait for service at all. Vernon advised me that my service guy was off for the day, and he would take care of me for the day. Everyth I didn't have to wait for service at all. Vernon advised me that my service guy was off for the day, and he would take care of me for the day. Everything was timely!!!! More