Audi Grapevine

Great overall, payment/finance process painful Too much up selling during payment process. Even trying to sell a really bad deal. Even trying to convince a customer that a financed deal is better t Too much up selling during payment process. Even trying to sell a really bad deal. Even trying to convince a customer that a financed deal is better than a cash deal is nonsense. When you have to but signs on the floor stating your not haggling prices that’s a red flag. More

got the job done quickly I received very good service - it was fast and efficient. Facilities are nice. I am very happy with my visit Loaner car very convenient and appreci I received very good service - it was fast and efficient. Facilities are nice. I am very happy with my visit Loaner car very convenient and appreciated. More

Great Service Brought my 2014 RS7 for an oil change. Greeted immediately even though my regular service advisor was busy helping another customer. Checked in quic Brought my 2014 RS7 for an oil change. Greeted immediately even though my regular service advisor was busy helping another customer. Checked in quickly. Comfy waiting room with plenty of drinks and snacks. Out of there in less than 2 hours, and cost was reasonable. More

Satisfactory Experience I have been going there for the past 3 years. I have always found them courteous and helpful. Even though this trip there was an issue with the mechan I have been going there for the past 3 years. I have always found them courteous and helpful. Even though this trip there was an issue with the mechanical aspect of service because of that I had to make another trip however Jared was quite helpful and made that go through quite smoothly. I truly appreciate all his effort. Regards, Kulsum Kaiser More

Smooth Operation Second time getting a lease with Audi Grapevine and another great experience! Worked with Joe, very informative and helpful. A great laid back but Second time getting a lease with Audi Grapevine and another great experience! Worked with Joe, very informative and helpful. A great laid back but attentive atmosphere at the dealership. Thanks. More

Rene is the best! If you ever need to be taken care of, please visit Rene! He takes his time with each client to ensure they get the best service. He is polite, and mak If you ever need to be taken care of, please visit Rene! He takes his time with each client to ensure they get the best service. He is polite, and makes you feel like you’re his only client! More

Great Experience Thanks for making it easy to do business and respecting my time. I will continue to do business and refer all my friends and colleagues. Thanks for making it easy to do business and respecting my time. I will continue to do business and refer all my friends and colleagues. More

Service experience My service advisor showed excellent customer service with being friendly and comical in his conversation that seemed genuine and not just talking beca My service advisor showed excellent customer service with being friendly and comical in his conversation that seemed genuine and not just talking because he had too. More

35,000 basic service Always a good experience. Spoke with Daniel our salesman always a pleasure. Dealership is clean and a pleasant place to wait while the Q3 is service Always a good experience. Spoke with Daniel our salesman always a pleasure. Dealership is clean and a pleasant place to wait while the Q3 is serviced. More

fast prompt PROACTIVE My audi is under warranty currently. Recently my steering froze and the assembly had to be replaced As a result all data was wiped out from car compu My audi is under warranty currently. Recently my steering froze and the assembly had to be replaced As a result all data was wiped out from car computer as expected. I drove the car a few hundred miles but the system wasn't registering for me to pass emission test. Joe at the Service, checked into why the system wasn't registering and helped clear the emission test saving me a third trip to another emission testing site. I appreciated his proactive approach to fix my problem (and causing me to drive with an expired registration!!!) Thanks Joe! More