Audi Grapevine
Grapevine, TX
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Cosmetic repair Repair with protective film. Chip touched up and hood and front fenders covered with protective film. Obviated need for extensive repair and repaintin Repair with protective film. Chip touched up and hood and front fenders covered with protective film. Obviated need for extensive repair and repainting of entire hood. More
Great location and great service Our service advisor (Eric) was professional and very helpful. During our conversations, I was not pressure. This location is very convenient right in Our service advisor (Eric) was professional and very helpful. During our conversations, I was not pressure. This location is very convenient right in the middle of the metroplex. More
20,000 mile service Regular 20,000 mile service, a seat belt recall that I was not aware of, and stinky vents all taken care of fairly quickly - 3 hrs., got a text my car Regular 20,000 mile service, a seat belt recall that I was not aware of, and stinky vents all taken care of fairly quickly - 3 hrs., got a text my car was ready, but it took a while for the car to actually come around. More
Bought over 57 cars & motorcycles in my lifetime This was a great experience. My 3rd vehicle from this dealership. I've had quite a lot of vehicles in my lifetime, and this was a great no BS experi This was a great experience. My 3rd vehicle from this dealership. I've had quite a lot of vehicles in my lifetime, and this was a great no BS experience. Also was able to get my personal vehicle washed and serviced when I was purchasing this vehicle for my wife. Alex is great! I miss Bill, but Chen was very helpful & service-oriented. Was a busy day, but once we settled on a specific vehicle. we were out in no time at all (Thanks Jeff!). Very accommodating. More
Audi Q5 Prestige 2019 Excellent experience as usual with very little haggle back and forth. They always work with the customer to make it work. I’ll always be an Audi guy a Excellent experience as usual with very little haggle back and forth. They always work with the customer to make it work. I’ll always be an Audi guy and Grapevine Audi is my go-to. More
Dealership very well managed! The overall experience was great! Great staff, Great Service. Loved the waiting area! Car was clean when we picked it up and a full tank of gas! They The overall experience was great! Great staff, Great Service. Loved the waiting area! Car was clean when we picked it up and a full tank of gas! They had a staff member spend one hour going over all the features of the new car! More
R8 dream car Kenny is the man! Did everything he could to put me in the car if my dreams. The staff work all day to get it done. Kenny is the man! Did everything he could to put me in the car if my dreams. The staff work all day to get it done. More
No hassle purchase, very fast! Totally a great experience! We had several non-negotiables we were looking for. They delivered! The test drive was not just around the corner and back to the lot. The entire proc We had several non-negotiables we were looking for. They delivered! The test drive was not just around the corner and back to the lot. The entire process was quick and to the point, from test drive, sales, to finance! A completely new experience for purchasing a car from a dealership. I look forward to working with the dealership and their employees for many years to come. Danial Greer made my dream car happen! More
Very efficient service Beautiful dealership ! Great service! I was out of town at a funeral and Staff were able to work us in at last minute on the summer special . Beautiful dealership ! Great service! I was out of town at a funeral and Staff were able to work us in at last minute on the summer special . More
Painless My son was looking for a college car - reliable but not expensive. After looking at many other dealerships and starting to feel quite discouraged, we My son was looking for a college car - reliable but not expensive. After looking at many other dealerships and starting to feel quite discouraged, we saw a Jetta at Grapevine Audi. The car was a perfect fit, and the customer service was terrific, which was much appreciated given that we were not your typical customer. Thank you to Cedric and Jeff for being so professional and making the process easy and stress free. I have no hesitations that this will be a good car for my son. More