Audi Grapevine

Totally amazing....!!!!! I walked in with one expectation and the great staff; salesman, finance specialist, and the new car orientation representative exceeded my expectation I walked in with one expectation and the great staff; salesman, finance specialist, and the new car orientation representative exceeded my expectations beyond exemplary words. More

Customer Service Vernon is my adviser and he is great!! very attentive, helpful and down to earth. I"ve worked with Vernon only 2x's and I plan to continue working wit Vernon is my adviser and he is great!! very attentive, helpful and down to earth. I"ve worked with Vernon only 2x's and I plan to continue working with Vernon on future service needs as he goes out of his way to ensure my service needs are met and also ensures all my questions are answered... More

Great experience A simple service call couldn't have gone better. Prompt and accurate service done by courteous professionals. The waiting area is very comfortable, r A simple service call couldn't have gone better. Prompt and accurate service done by courteous professionals. The waiting area is very comfortable, relaxing, and stocked with drinks and snacks. My vehicle was done ahead of schedule and clean. Experience couldn't have gone better. More

Same day Service Dropped My car of to Service manager Sean, for a recall and one other issue that was reoccurring and they were able to get it back to me the same day Dropped My car of to Service manager Sean, for a recall and one other issue that was reoccurring and they were able to get it back to me the same day. everything was perfect More

Service Great service department Rene Laurel handled all my issues very well Provided a great loaner car to use for the day They have a great detail shop Great service department Rene Laurel handled all my issues very well Provided a great loaner car to use for the day They have a great detail shop More

Customer Service Fantastic service from start to finish I highly recommend this dealership. I purchased my vehicle here and came back for my first service and everyone Fantastic service from start to finish I highly recommend this dealership. I purchased my vehicle here and came back for my first service and everyone is very professional. Love the text updates and the Store manager remembered me. Fantastic service!! More

10k Service Prompt and courteous. But please don’t spray scent in our car anymore when you wash it. Other than that everything was great. Thank you! Prompt and courteous. But please don’t spray scent in our car anymore when you wash it. Other than that everything was great. Thank you! More

Great experience Buying my used Acura was a very comfortable experience. They did not push me for anything I did not want or try to confuse me. Everything was very tra Buying my used Acura was a very comfortable experience. They did not push me for anything I did not want or try to confuse me. Everything was very transparent and easy. The sales team was very pleasant to talk to. Sometimes salesmen apply pushy tactics especially to female customers, I did not feel that way with them. Great experience and I gladly will refer them to anyone I know. More

Easy Experience Made the experience very easy for selling my current vehicle and purchasing an Audi Q5. Made the transaction work for my schedule and were willing to Made the experience very easy for selling my current vehicle and purchasing an Audi Q5. Made the transaction work for my schedule and were willing to stay later in the evening to get everything accomplished. More

Teamwork The Associates in the service department work as a team. If someone is busy with another customer. They seem to all take responsibility for that depar The Associates in the service department work as a team. If someone is busy with another customer. They seem to all take responsibility for that department and customers. I was taken care of very well. Renee, Joel, Vernon and the young men who bring your car to you are very professional and courtesy. Thank you for going beyond your duties to make sure I was taken care of. More